Wanda Lewis
Taylors,SC
Summary
Hardworking and passionate job seeker with diverse skills ranging from administrative background to specializing in health insurance.
Overview
32
32
years of professional experience
Work History
Patient Access Representative
Prisma Health Upstate (Part-Time)
Greenville, SC
10.2021 - 08.2022
- Collected and entered patient demographic and insurance data into computer database to establish patient's medical record.
- Performed patient scheduling and registration functions to serve as initial contact point for medical office visits.
- Obtained patient's insurance information and determined eligibility for benefits for specific services rendered.
- Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.
- Received patient deductibles and co-pay amounts and discussed options to satisfy remainder of patient financial obligations.
- Identified insurance payment sources and listed payers in proper sequence to establish chain of payment.
Insurance Coordinator
Gastroenterology Associates PA
Greenville, SC
05.2013 - 03.2022
- Filed and tracked insurance claims and communicated claims status to patients.
- Verified insurance and communicated coverage to staff and patients.
- Prepared insurance claims for submission to clearinghouses or insurance companies.
- Obtained data such as patient, insurance ID, insurance provider and medical codes to properly file insurance claims.
- Achieved revenue goals by managing collections and accounts receivables, referral process and insurance billing.
- Obtained prior authorization and precertification for outpatient procedures.
- Referenced monthly aging reports to follow up on unpaid claims and obtain maximum reimbursement.
Executive Administrative Assistant
Eldeco, Inc.
Greenville, SC
05.1991 - 03.2013
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Organized and updated schedules for executives.
- Handled scheduling for executive's calendar and prepared meeting agenda and materials.
- Coordinated and booked airfare, hotel and ground transportation and prepared itinerary to facilitate successful trips.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Screened calls and emails and initiated actions to respond or direct messages for managers.
- Prepared and mailed invoices to customers, processed payments and documented account updates.
Education
Pickens High School
Pickens, SC05.1978
Skills
- Documenting and Recording Information
- Calm and Effective Under Pressure
- Registration and Admissions
- Verifying Eligibility
- Patient Identification
- Multitasking and Organization
- Database Search and Data Entry Skills
- Resolving Problems
- Communicating to Patients and Families
- Demographics Information
- Administrative and Office Support
- Customer Service
- Insurance Information Collection
- Gathering Information From Patients
- Caring and Empathetic
- Patient Confidentiality and Data Security
- Verbal and Written Communication
- Insurance Form Processing
- Outbound Calling
- Accounts Payable and Accounts Receivable
- Patient Health Information Access
- Patient Contact
- Phone and Email Etiquette
- Punctual and Hardworking
- Reminder Calls
- Claims Handling and Coverage Verification
- 50 WPM Typing Speed
- Deductible Collection
- Reading Comprehension
- Eligibility Requirements
- Insurance Coordination
- Billing Issue Resolution and Support
Timeline
Patient Access Representative
Prisma Health Upstate (Part-Time)
10.2021 - 08.2022
Insurance Coordinator
Gastroenterology Associates PA
05.2013 - 03.2022
Executive Administrative Assistant
Eldeco, Inc.
05.1991 - 03.2013
Pickens High School