Wanda Lewis
Clermont,FL
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
39
39
years of professional experience
Work History
Attendance Control Supervisor
United States Postal Service, USPS
01.2021 - 12.2024
- Enhanced operational efficiency by implementing effective control systems and processes.
- Responsible for addressing all attendance issues for 24-hour facility.
- Responsible for training newly promoted supervisors on how to become effective supervisors.
- Responsibilities included coaching and mentoring junior supervisors and aspiring supervisors.
Supervisor, Distribution Operations
United States Postal Service, USPS
07.2014 - 12.2024
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Oversaw daily department operations, ensuring smooth workflow and timely completion of tasks.
- Maintained compliance with company policies, objectives, and communication goals.
- Evaluated employee performance and coached and trained to improve weak areas.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently.
- Identified unsafe or unhealthful workplace conditions or hazards to enforce safe work practices and procedures.
- Identified operational inefficiencies and implemented corrective measures, leading to an overall increase in effectiveness.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Monitored workflow to improve employee time management and increase productivity.
Acting Manager, Distribution Operations
United States Postal Service, USPS
09.2015 - 02.2016
- Responsible for managing a staff of up to 11 supervisors. Daily tasks were to ensure all committed mail is processed and dispatched according to scheduled dispatch time. Mentored and trained relief supervisors to become more effective and efficient at their assigned duties. I was responsible for maximizing usage of all general duty employees based on facility needs.
- Accomplished multiple tasks within established timeframes.
- Managed and motivated employees to be productive and engaged in work.
Supervisor, Distribution Operations
United States Postal Service, USPS
04.2005 - 07.2014
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Monitored workflow to improve employee time management and increase productivity.
- Maintained compliance with company policies, objectives, and communication goals.
- Achieved results by working with staff to meet established targets.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
Supervisor, Distribution Operations
United States Postal Service, USPS
06.1999 - 04.2005
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Evaluated employee performance and coached and trained to improve weak areas.
- Achieved results by working with staff to meet established targets.
- Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
Mail Handler
United States Postal Service, USPS
11.1985 - 06.1999
- Loaded letters onto processing equipment, removed non-processable letters and maintained continuous sorting feed.
- Utilized physical strength to move mail and packages of varying sizes and weights.
- Maintained a clean and organized workspace to facilitate efficient mail handling processes.
- Followed safety protocols while handling and sorting mail for personal safety purposes.
- Ensured timely delivery of mail by loading and unloading trucks, as well as transporting sorted mail to appropriate areas within the facility.
- Maximized workplace safety with proper handling techniques for heavy or oversized packages.
- Proved successful working within tight deadlines and a fast-paced environment.
Education
Bachelor of Science - Business Management
University of Phoenix
Gardena, CA01.2011
No Degree - 16 Weeks Supervisor Training Program
United Postal Service Associate Supervisor Program
Marina Del Rey, CA02.1999
Skills
- Operations Monitoring
- Maintaining records
- Efficiency optimization
- Staff Supervision
- Workflow Management
- Schedule Coordination
- Strong Work Ethic
- Attention to Detail
- Effective Multitasking
- Critical Thinking
Additional Information
2012-2014EducatorI owned a business, Future Leaders Educational and Development Center, where I offered educational workshops on Saturdays to students who had deficiencies in Math, English, and Language Arts.
2012-2012EducatorBusiness Owner, New Community Development and Learning Center. Educating at risk youths in math, english, life-skills, and language arts.
2006-2011DirectorI sat on the Board of Directors for New Community Educational and Development Foundation. The platform of this foundation was to motivate, inspire and mentor at risk youths.
Timeline
Attendance Control Supervisor
United States Postal Service, USPS
01.2021 - 12.2024
Acting Manager, Distribution Operations
United States Postal Service, USPS
09.2015 - 02.2016
Supervisor, Distribution Operations
United States Postal Service, USPS
07.2014 - 12.2024
Supervisor, Distribution Operations
United States Postal Service, USPS
04.2005 - 07.2014
Supervisor, Distribution Operations
United States Postal Service, USPS
06.1999 - 04.2005
Mail Handler
United States Postal Service, USPS
11.1985 - 06.1999
Bachelor of Science - Business Management
University of Phoenix
No Degree - 16 Weeks Supervisor Training Program
United Postal Service Associate Supervisor Program
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