Wanda Lopez
Davie
Summary
I stand out for my perseverance, determination, and honesty. I work well both independently and as part of a team. I am a goal-oriented individual with strong self-control and managerial skills. I learned how to deal with frustration and stress effectively so that they do not influence the quality of my work.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Permit Expeditor
1.2.3. Permit Solutions
Davie, FL
01.2024 - Current
- Main goal: Submit permit applications efficiently and address comments promptly to get permits approved in record time.
- Preparation of building permit application packages for all disciplines: mechanical, electrical, plumbing, structural, landscape, & utilities.
- Online submissions through building portals or in person.
- Inspection schedule to ensure permit closure.
- Contractor registration renewals and new accounts.
- Relevant experience: special permits office, channel signs, Public Works, R.O.W, cluster mailbox, Asbestos survey.
- After the fact permits - code enforcement violations.
- NOC - NOA & HOA approvals.
- Maintained accurate records of all permits issued, including expiration dates and fees paid.
- Resolved customer inquiries concerning permitting issues efficiently.
- Performed administrative duties, such as filing paperwork and record keeping.
- Tracked progress on pending permit applications using database software systems.
Project Coordinator /Customer Care Liaison
Struxure South Florida (A.O. Living & O.G Living)
Davie
01.2019 - 12.2023
- Main goal: facilitate seamless operations by managing communications, scheduling, documenting, and helping with project logistics to maintain productive and timely workflows.
- Processed new sales contracts and change orders.
- Managing homeowners association approvals and providing administrative support to the on-site permit expediter.
- Appointment confirmation and schedule management.
- Collect outstanding payments during the project.
- Supported operation managers on daily production activities, specifically by keeping all communication lines open with our crews on site.
- Prioritized needs and delegated assignments to simultaneously handle multiple projects.
Customer Service Manager /Retail Sales Associate
Doctor Aromas
North Miami Beach
12.2014 - 12.2018
- Main goal: build long-term relationships by communicating effectively, setting up expectations, and understanding customer needs.
- Daily management of new and existing customer accounts, supporting customers through their buying process.
- Lead generation through sales calls (30+ daily). Blast emails to customers offering new products, discounts, and promotions.
- Customer support, follow-ups, and product troubleshooting support.
- Meet and exceed year-end sales goals for 3 consecutive years.
Assistant Operations Manager
Kapital Group LLC
Hollywood
04.2011 - 12.2014
- Main Goal: Ensure sustained profitability for the company by efficiently overseeing and coordinating property operations, maintenance, and budget management to maximize occupancy rates and minimize costs.
- Yearly administration of 60 residential properties and apartment complexes.
- Managed the selection and pre-screening for potential new tenants, along with the move-in procedure. Credit and background check.
- Vendors scheduling for the repair and maintenance of the properties.
- Please follow up on progress, assuring timeliness and completion of the work.
- Proposal and bid selection from vendors for repairs and maintenance jobs.
Education
M.D. - Master of Science in Data Analytics And AI
NOVA
12-2025
BBA - Business Administration And Management
Keiser University
07.2022
Bachelor of Arts - Customs And Foreign Trade Specialist. Marketing
CES. Centro De Estudios Superiores.
01.2011
Skills
- Issue resolution, critical thinking, self-motivated
- Project Management - Deadline Oriented
- Process facilitation: scheduling and timeline management
Languages
- Spanish, Native
- English, Native
Certification
- Notary Public -2023
- Real State Agent - 2016
- Community Association Manager- 2011
References
References available upon request.
Timeline
Permit Expeditor
1.2.3. Permit Solutions
01.2024 - Current
Project Coordinator /Customer Care Liaison
Struxure South Florida (A.O. Living & O.G Living)
01.2019 - 12.2023
Customer Service Manager /Retail Sales Associate
Doctor Aromas
12.2014 - 12.2018
Assistant Operations Manager
Kapital Group LLC
04.2011 - 12.2014
M.D. - Master of Science in Data Analytics And AI
NOVA
BBA - Business Administration And Management
Keiser University
Bachelor of Arts - Customs And Foreign Trade Specialist. Marketing
CES. Centro De Estudios Superiores.
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