Wanda Radmall

• Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
• Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
• Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
• Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
• Collaborated with interdisciplinary healthcare teams to provide coordinated care for patients in various settings.
• Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
• Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
• Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
• Sanitized, restocked, and organized exam rooms and medical equipment.
• Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
• Obtained client medical history, medication information, symptoms, and allergies.
• Called and faxed pharmacies to submit prescriptions and refills.
• Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
• Taught patients about medications, procedures, and care plan instructions.

• Collaborated with patient, referring physician and surgical specialist to coordinate pre- and post-operative care for surgical procedures.
• Maintained efficient surgery schedule by monitoring daily activities and resolving potential conflicts.
• Communicated with patients on phone and in person to enter and update medical history in database.
• Coordinated testing, labs and other diagnostic data for proper clearance prior to surgery.
• Documented and collected patient data to maintain accuracy and security.
• Expertly managed planning, scheduling and coordination of outpatient procedures.
• Coordinated with facilities to set up surgeries for 4 spine and orthopedic surgeons. .
• Answered telephone calls to offer office information, answer questions and direct calls to staff.
• Received, recorded and addressed incoming and outgoing communication via telephone and email.
• Placed new supply orders, managed inventory and restocked clerical spaces.
• Coordinated referrals through insurance and other medical specialists and documented details in patient charts.
• Coached new hires on company processes while managing employees to achieve maximum production.
• Established and developed strong administrative team by delivering ongoing coaching and motivation and fostering career advancement.
• Administered blood draws for pre operative appointments.
• Worked closely with all staff to establish team work centered environment.

• Performed clerical duties, such as word processing, data entry, answering phones, filing, and greeting visitors.
• Traveled from office locations located in Pleasant Grove, South Jordan, and Ogden with flexibility.
• Obtained client medical history, including medication information, symptoms and allergies.
• Maintained detailed records of test results by entering data and patient information into computer.
• Enhanced patient outcomes by providing knowledgeable education on procedures, medications and other physician instructions.
• Collected and documented patient medical information such as blood pressure and weight.
• Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.
• Participated in in-office meetings, transcribed meeting minutes and tracked project statuses.
• Developed and updated spreadsheets and databases to track, analyze and report on patient treatment.
• Kept steady communication with attorney's through email regarding patient treatment and balances.
• Assembled tourniquets, needles and blood collection devices to prepare work trays.
• Administered standard IV for sedation used during procedures.
• Precepted newly hired medical assistants to train each on office procedures and important tasks.
• Triaged incoming calls for provider to determine callers' needs for immediate appointments or scheduled visits.
• Assisted physicians and nurses with clinical procedures such as injections.
• Coordinated work of junior staff to keep team performance high and effectively handle needs of 20+ patients per day.
• Sanitized, restocked and organized exam rooms and medical equipment.
• Directed patients to exam rooms, fielded questions and prepared for physician examinations.
• Documented vital signs and health history for patients in clinic and hospital environments.

• Greeted customers and visitors in-person and via telephone calls
• Answered telephone inquiries from clients, vendors, and the public
• Greeted incoming customers in a professional manner and provided friendly, knowledgeable assistance
• Kept reception area clean and neat to give visitors a positive impression of the company
• Sorted, received, and distributed mail correspondence between departments and personnel, including parcel packaging, preparation, and efficient shipping
• Corresponded with clients through email, telephone, or postal mail
• Provided clerical support to company employees, including copying, faxing and file management
• Entered daily data in computer systems and documented office activities
• Managed approximately 30 incoming calls, emails, and faxes per day from customers

Office Number: (786)534-8386

• Answered phone calls
• Made appointments
• Sent emails to colleagues and clients
• Explained and translated forms to clients
• Organized receipts
• Organized office supplies and forms
  
  
  
  

• Answered phone calls
• Made appointments
• Sent emails to colleagues and clients
• Explained and translated forms to clients
• Proof read letters for attorneys
• Stayed in constant communication with attorneys via email and phone calls
• Organized incoming mail and distributed to appropriate personnel and office departments