Wanda Malone
Kittrell,NC
Summary
Proficient and caring nursing team member offering outstanding patient-facing experience. Adept at addressing patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety and wellness while serving patients of all backgrounds.
Overview
19
19
years of professional experience
Work History
Clinical Assistant
Warren Vance Community Health Center, Inc.
05.2024 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Provided compassionate support to patients undergoing challenging treatments or experiencing emotional distress related to their condition.
- Followed comprehensive clinical protocols to safeguard patient safety.
- Ensured accurate documentation of vital signs, symptoms, and medical histories for informed decision-making by healthcare providers.
- Assisted healthcare professionals in providing high-quality treatment to patients, ensuring a smooth workflow.
- Called and faxed pharmacies to submit prescriptions and refills.
- Utilized effective communication and active listening skills when interacting with physicians, nursing staff, and patients.
- Coordinated referrals from primary care physicians to specialists as needed for comprehensive patient management plans.
Habilitation Technician
Advantage Care In Home Services, Inc.
04.2020 - 12.2023
- Collaborated with interdisciplinary teams to develop comprehensive habilitation plans for each client''s unique needs.
- Demonstrated adaptability and flexibility by adjusting approaches based on client feedback and evolving needs.
- Offered instructions to help individuals learn, retain or improve competencies for maximal functioning.
- Maintained detailed documentation of client progress, adjusting strategies as necessary to maximize results.
- Instructed patients in day rehabilitation program well as residential group home for intellectually delayed adults.
- Contributed to a positive group home environment by maintaining cleanliness, organization, and adherence to regulations.
- Educated intellectually delayed adults on life skills, nutrition, medication, money management, hygiene and school curriculum.
Executive Assistant
Advantage Care In Home Services, Inc.
06.2016 - 12.2023
- Created and managed office systems to efficiently deal with documentation.
- Wrote reports, executive summaries and newsletters.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Promoted team productivity by keeping supplies organized and well-stocked.
- Handled payroll processing tasks accurately while maintaining strict adherence to deadlines for timely payments.
- Organized and coordinated conferences and monthly meetings.
- Handled confidential and sensitive information with discretion and tact.
- Filed paperwork and organized computer-based information.
- Took notes and dictation at meetings.
Certified Nursing Assistant
Advantage Care In Home Services, Inc.
08.2005 - 12.2023
- Promoted independence in patients through walking exercises or assisting them with mobility devices like walkers or wheelchairs.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Actively participated in interdisciplinary team meetings to discuss patient progress and develop effective care strategies.
- Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
- Delivered high-quality care to elderly, disabled and sick patients in hospital facility as well as private duty, and nursing home settings.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
Income Maintenance Caseworker III
Department Of Social Services
01.2014 - 06.2016
- Reviewed applications for different aid programs and determined which qualification criteria for individuals.
- Made referrals to appropriate services.
- Maintained up-to-date knowledge of federal, state, and local regulations governing income maintenance programs to ensure compliance.
- Managed Medicaid case load for Long Term Care and Adult Medicaid , applications and renewals.
- Interviewed applicants and explained scope of different available benefits.
- Assisted clients with completion of applications and paperwork.
- Reduced errors in benefit calculations by regularly reviewing and updating financial data in client records.
- Followed guidelines when reviewing applicant data to determine eligibility for economic assistance.
- Scheduled appointments with applicants to gather information and explain benefits processes.
- Managed a large caseload of diverse clients, prioritizing tasks effectively to meet deadlines and maintain organized case files.
- Enhanced client satisfaction by providing timely and accurate information regarding benefits eligibility and program requirements.
Education
Associate of Science - Nursing
Vance Granville Community College
Henderson, NC05.2025
No Degree - Certified Nursing Aide
Vance-Granville Community College
Henderson, NC06.1996
High School Diploma -
Southern Vance High School
Henderson, NC06.1993
Skills
- Strong Work Ethic
- Effective Organization
- Behavioral Health
- Infection control standards
- Personal Hygiene Assistance
- Documentation
- Self-Driven and Motivated
- Mobility Assistance
- Professionalism and Ethics
- Client Support
- Heart saver First Aid CPR AED
- Resourcefulness and Initiative
- Patients' vital signs
- Patient Care Coordination
- Electronic Health Records
- Clinical Support
- Document filing
- Adaptability in Healthcare Settings
- Procedure preparations
- Patient confidentiality
- Clinical Procedure Knowledge
- Verbal and written communication
- Vital Sign Monitoring
- Medical Equipment Operation
- Medication Administration Support
Timeline
Clinical Assistant
Warren Vance Community Health Center, Inc.
05.2024 - Current
Habilitation Technician
Advantage Care In Home Services, Inc.
04.2020 - 12.2023
Executive Assistant
Advantage Care In Home Services, Inc.
06.2016 - 12.2023
Income Maintenance Caseworker III
Department Of Social Services
01.2014 - 06.2016
Certified Nursing Assistant
Advantage Care In Home Services, Inc.
08.2005 - 12.2023
Associate of Science - Nursing
Vance Granville Community College
No Degree - Certified Nursing Aide
Vance-Granville Community College
High School Diploma -
Southern Vance High School
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