Wanda Manning-Bridgewater
Bridgewater House,Tortola
Summary
Customer-oriented General Manager with years of experience focused on increasing revenues, overall operation, management, bookkeeping, sales, purchasing, inventory management, staff training and learning new things. Adaptive and deadline-oriented consistently executing and completing multiple projects in high-stress environments. Problem solving with empathy.
Overview
23
23
years of professional experience
Work History
Co-General Manager
Sebastian's On The Beach Hotel & Restaurant
Little Apple Bay, West End, Tortola
02.2014 - 03.2020
- Co- General Manager of a 35 room boutique hotel and Restaurant.
- Processed reservations, employee management, training, schedules and payroll.
- Government Departments paperwork filings and contract negotiations.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Developed and maintained relationships with customers and suppliers.
- Oversaw accounts payable, receivable and bookkeeping, bank accounts (as account signatory).
- Supported Restaurant manager with purchasing, menus, events and recommendations.
- Oversaw the reconstruction of the hotel following 2017 hurricanes Irma and Maria.
Property Manager
Sotheby's Internationally Realty
Road Town, Tortola
01.2012 - 02.2014
- Villa Sales - working with photographers, staging, showing, organizing housekeepers and maintenance.
- Vacation Villas - reservations calendar, check-ins/outs.
- Organized housekeepers, maintenance, taxi's, day trips, provisioning.
- Handled tenant complaints promptly and appropriately, calling in repairmen and other support services.
- Followed up on delinquent tenants and coordinated collection procedures.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
General Manager & Co-Owner
Latitude 18 Retail Stores (Established 1997)
Road Town, Tortola
01.1997 - 03.2012
- Managed budget implementations, employee reviews, training, schedules and contract negotiations.
- Developed and maintained relationships with customers and suppliers.
- Purchasing Manager - attending trade shows for annual buying season with over 50 vendors - scheduling delivery dates, clearing customs, pricing .
- Office/Warehouse Manager - Hired and trained sales associates, office and warehouse staff. Managed inventory control and product distribution to two store locations.
- Accounts receivable and Payable.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Merchandising Manager - Expert in finding the proper place for store products. Consulted with vendors to attain proper point of purchase displays.
- Reduced loss by managing shrink processes and controlling inventory levels.
Education
Personal Safety & Social Responsibility
Captain School
US Virgin Islands06.2019
Introduction To Spanish
Lavity Stoutt Community College
Paraquita Bay, Tola10.1987
High School Diploma -
Maurice J McDonough High School
Pomfret, MD06.1980
Skills
General Accounting & Bookkeeping
Banking & Payroll
Accounts Receivable and Payable
Customs Clearing
Government Docs Processing & Filing
Social Security & NHI Filing
Strong Oral Communication Skills
Strong Written Skills
Attention to Detail
Merchandising Specialist
Strong Sales Skills
Proficient Microsoft Office Suite
Timeline
Co-General Manager
Sebastian's On The Beach Hotel & Restaurant
02.2014 - 03.2020
Property Manager
Sotheby's Internationally Realty
01.2012 - 02.2014
General Manager & Co-Owner
Latitude 18 Retail Stores (Established 1997)
01.1997 - 03.2012
Personal Safety & Social Responsibility
Captain School
Introduction To Spanish
Lavity Stoutt Community College
High School Diploma -
Maurice J McDonough High School
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