Wanda Moore
French Creek,WV
Summary
Registered nurse with psychiatric, Medicare/Medicaid certified surveyor, long term care and hospice experience.
Experienced licensed social worker known for strong crisis intervention skills and commitment to patient rights, ready to leverage expertise to improve client outcomes in challenging situations.
Overview
28
28
years of professional experience
Work History
Licensed Social Worker
WV Caring Hospice
Elkins, WV
03.2025 - 05.2026
- Conducted comprehensive assessments to determine patient needs and develop individualized care plans.
- Collaborated with interdisciplinary teams to ensure holistic patient support and resource allocation.
- Provided emotional support and counseling to patients and families facing end-of-life challenges.
- Advocated for patients' rights and preferences in care decisions, ensuring respectful treatment options.
Regional Nurse
Autumn Lake Healthcare
Elkins WV
01.2023 - 03.2025
- Assess the facilities as a whole and make recommendations to ensure compliance with CMS and CDC regulations. Audit medical records and implement changes to better patient care. Act as a resource and consultant to fellow staff.
- Implemented infection control protocols, enhancing patient safety within healthcare settings.
- Led initiatives to streamline documentation processes, improving workflow efficiency across the unit.
- Remained calm during high-stress, critical situations, demonstrating sustained focus and problem-solving in real-time.
- Conducted ongoing monitoring and evaluations of behaviors and conditions, and updated clinical supervisors with current information.
- Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
- Reported findings to quality departments after conducting routine restraint audits and worked with team to devise corrective actions for deficiencies.
- Sustained quality standards by performing routine medication audits and upholding internal and industry best practices.
Health Facility Nurse Surveyor
WV DHHR/Office of Inspector General/Office of Health Facility Licensure and Certification
Statewide Locations
04.2012 - 09.2021
- Surveyed nursing home facilities to evaluate for compliance with state licensure and federal Medicare/Medicaid regulations.
- Reviewed complaints via the Quality Indicator Survey (QIS) process.
- Maintained and consolidated data, prepared reports, records and correspondence related to the inspections and documented deficiencies.
- Authored citations of deficient practices.
- Facilitated team leadership as required.
Registered Nurse III
WV DHHR William R. Sharpe Jr., Psychiatric Hospital
Weston, WV
01.2007 - 04.2012
- Administered medications and treatments according to established protocols.
- Monitored patient vital signs, documenting changes in health status.
- Collaborated with multidisciplinary teams to develop comprehensive care plans.
- Educated patients and families on mental health conditions and treatment options.
- Lead RN on a 25 bed unit housing 32 patients.
- Completed intake assessments.
- Documented in electronic medical records.
Registered Nurse
Broaddus Hospital/Mansfield Place, LTC
Phillippi WV
10.2006 - 12.2006
- Administered medications and treatments in compliance with care plans.
- Monitored patient vital signs and reported changes to healthcare team.
- Educated patients and families on health management strategies.
- Collaborated with interdisciplinary teams to optimize patient care outcomes.
- Supervised CNA's.
LSW
Randolph County Housing Authority, YouthBuild
Elkins, WV
09.1998 - 09.2006
- Collaborated with interdisciplinary teams to provide comprehensive support for clients facing complex challenges.
- Utilized motivational interviewing techniques to build rapport with clients and foster a supportive, non-judgmental environment for open communication.
- Developed strong relationships with community partners, leading to increased availability of resources for clients in need.
- Maintained accurate and timely documentation for all client interactions, ensuring compliance with regulatory requirements and confidentiality standards.
- Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
- Assisted clients in navigating housing, legal services and public benefits to gain access to valuable resources.
- Partnered with physicians, social workers, activity therapists, nutritionists, and case managers to develop and implement individualized care plans and documented patient interactions and interventions in electronic charting systems.
- Facilitated individual and group sessions to promote positive behavior change for clients.
- Provided leadership, guidance and support to staff members.
LSW
Appalachian Community Health Center
Elkins, WV
09.1998 - 09.2006
- Supportive Counselor for Adolescent Substance Abuse Outpatient program.
- Conducted supportive counseling groups in schools and at outpatient treatment.
- Conducted individual supportive counseling to adolescents and their families.
- Completed comprehensive drug and alcohol /psychosocial assessments for schools, probation officers and group homes.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
- Participated in public speaking/education events, for schools, and training programs.
- Provided professional services and support to individuals, families, and communities.
- Strong problem solving skills.
Education
Bachelor of Science - Nursing
West Virginia University
Morgantown, WV08-2006
Bachelor of Science - Sociology/Psy
Fairmont State College
Fairmont, WV05-1990
Skills
- Substance Abuse/Psychosocial assessments
- Long term care certified QIS surveyor
- Client advocacy
- Public education
- Substance abuse treatment and counseling
- Behavioral management
- Conflict resolution
- Crisis intervention
- Crisis intervention techniques
- Community referrals
- Case management
- Individual and group counseling
Timeline
Licensed Social Worker
WV Caring Hospice
03.2025 - 05.2026
Regional Nurse
Autumn Lake Healthcare
01.2023 - 03.2025
Health Facility Nurse Surveyor
WV DHHR/Office of Inspector General/Office of Health Facility Licensure and Certification
04.2012 - 09.2021
Registered Nurse III
WV DHHR William R. Sharpe Jr., Psychiatric Hospital
01.2007 - 04.2012
Registered Nurse
Broaddus Hospital/Mansfield Place, LTC
10.2006 - 12.2006
LSW
Randolph County Housing Authority, YouthBuild
09.1998 - 09.2006
LSW
Appalachian Community Health Center
09.1998 - 09.2006
Bachelor of Science - Nursing
West Virginia University
Bachelor of Science - Sociology/Psy
Fairmont State College