Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Wanda Navarro

Roxbury,MA

Summary

Results-oriented individual with a passion for continuous learning and innovation. Known for leveraging analytical thinking and creativity to solve problems and deliver high-impact solutions in fast-paced environments. Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.

Overview

1
1
year of professional experience

Work History

UC

Mass General Hospital
Boston, MA
02.2024 - Current
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Maintained updated knowledge through continuing education and advanced training.
  • Answer the phone.
  • Check in the patient.
  • Assist the patient with everything they need before surgery.
  • Make charts as needed.

Medical Office Secretary

Talamo Laser Eye Consultants
Waltham, MA
07.2024 - 07.2024
  • Greeted patients, collected personal information and verified insurance coverage.
  • Entered patient billing codes into the computer system accurately.
  • Maintained an organized filing system of patient charts and documents.
  • Ordered office supplies and maintained inventory levels as needed.
  • Helping tech with equipment

Medical Receptionist

Mass General Hospital
Boston, MA
05.2024 - 06.2024
  • Coordinated workflow between departments within the radiology department.
  • Making medical record.
  • Scheduling appointment.
  • Checking patients
  • Assisting the doctors as a translator.

Medical Office Assistant

Wiscassett Family Medicine
Wiscassett, ME
01.2024 - 03.2024
  • Prepared patient charts prior to each appointment.
  • Provided guidance to patients regarding their care plan or treatment options.
  • Provided education to patients about their medications or treatments.
  • I was in charge of the Suboxone clinic.
  • Taking care of the drug rep, organizing the sample cabinet.

ORA and UC

Mass General Hospital
, MA
09.2023 - 02.2024
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Transporting the patient from the CPC to the pre-op area.
  • Cleaning and taking care of medical cars
  • Assisting nurses

Education

Some College (No Degree) -

Roxbury Community Collage
Roxbury, MA

Skills

  • Software Proficiency
  • Computer skills
  • Self-Directed
  • Collaboration
  • Multitasking
  • Good Telephone Etiquette
  • Organization and time management
  • Multitasking Abilities
  • Excellent communication
  • Customer relations
  • Troubleshooting
  • Friendly, positive attitude

Languages

Spanish
Professional

Timeline

Medical Office Secretary

Talamo Laser Eye Consultants
07.2024 - 07.2024

Medical Receptionist

Mass General Hospital
05.2024 - 06.2024

UC

Mass General Hospital
02.2024 - Current

Medical Office Assistant

Wiscassett Family Medicine
01.2024 - 03.2024

ORA and UC

Mass General Hospital
09.2023 - 02.2024

Some College (No Degree) -

Roxbury Community Collage
Wanda Navarro