Wanda Robinson
Leon
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
18
18
years of professional experience
Work History
House Manager
Southern Iowa Resources For Families
05.2006 - Current
- Managed day-to-day operation of home to comply with regulations and agency standards.
- Supervised residents preparing meals and handling chores and provided constructive feedback.
- Assisted residents with daily hygiene and living tasks.
- Inspected stock to identify shortages, replenish supply and maintain consistent inventory.
- Managed all intake and discharge paperwork and procedures for residents.
- Scheduled and coordinated staff meetings to discuss policies, procedures and goals.
- Established team priorities, maintained schedules and monitored performance.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
Education
Associate of Applied Science - Human Services
University of Phoenix
Tempe, AZSkills
- Emotional Support
- Facility Inspections
- Event Planning
- Maintenance and Repair Management
- Employee Scheduling
- Supporting Daily Living Needs
- Facility Oversight
- Compliance Requirements
- Professional Relationships
- Appointment Coordination
- Supervising Residents
- Staff Training
Timeline
House Manager
Southern Iowa Resources For Families
05.2006 - Current
Associate of Applied Science - Human Services
University of Phoenix
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