Accomplished Training Coordinator with a proven track record at Stay and Play Childcare Center, enhancing training program performance and developing comprehensive manuals for accreditation. Skilled in both verbal and written communication and adapt at coaching and mentoring, I have significantly contributed to educational excellence and operational strategy, fostering a positive learning environment and achieving organizational goals.
Created and maintained detailed training records and reports for management review.
Coordinated with department leaders to identify training needs and develop targeted solutions.
Produced training manuals, presentations and resources for enhanced learning.
Compiled training handbook and related course materials
Developed and executed strategies to improve training program performance
Wrote training manuals for accreditation to qualify for Texas Rising Star.
Oversaw operations and provided corrective feedback to achieve daily and long - term goals.
Worked closely with organizational leadership and board of directors to guide operational strategy for their center.
Wrote curriculum to adjust to all classrooms.
Conducted meetings with staff to discuss production progress and to attain objectives for the center.
Kept abreast of Licensing regulations for a Drop in Daycare Center.
Monitored office workflow and administrative processes to keep operation running smoothly.
In charge of all personnel, charges, bookkeeping of daily operation.
Developed and implemented emergency response plans for disasters, security issues and injuries.
Promoted positive company image and established reputation as provider of choice for educational programs in greater community.
Fostered caring and safe environment for children and parents.
Recruited and developed solid team of professionals to care for up to 160 children each day.
Cultivated and strengthened relationships with children and families.
Assisted in recruiting, hiring and training of team members
Handled problematic customers and clients to assist lower level employees and maintain excellent customer service.
Handled all financial budgets for the center.
Certification in Early Childhood Education NAEYC
Certification in Marketing / Sales/Office Proficiency/ Management,
Houston Community College
University of Houston 3 additional years in Office Proficiency/ Management/ Business
Certification in CNA/CMA (Certified Medication Assistant) License to give all medications and shots) Lone Star College
Certification in Early Childhood Education NAEYC
Certification in Marketing / Sales/Office Proficiency/ Management,
Houston Community College
University of Houston 3 additional years in Office Proficiency/ Management/ Business
Certification in CNA/CMA (Certified Medication Assistant) License to give all medications and shots) Lone Star College