Wanda Skipper
Lowell,NORTH CAROLINA
Summary
Talented [Type] Operator offering proven skill with [Type] materials and record of thriving in high-volume production settings. Punctual, dependable and hardworking team player. Efficiently moves supplies, completes runs and sorts final products. Runs, calibrates and repairs presses.
Overview
37
37
years of professional experience
1
1
Certification
Work History
Transit Driver
Lincoln County Transportation
02.2021 - Current
- Exhibited strong knowledge of local geography as well as designated transit routes to ensure timely transportation of passengers to their destinations.
- Collaborated with other transit personnel in coordinating detours or alternate routes due to unforeseen circumstances such as construction or accidents.
- Increased route efficiency by promptly reporting any road hazards or traffic congestion to dispatchers, enabling proactive adjustments to transit routes.
- Ensured a safe travel experience for all passengers by strictly adhering to traffic laws while navigating various weather conditions.
Transportation Specialist
Carolina Specialty Transport/Carolina Sports Medic
02.2018 - 02.2021
- Exceptional time management skills to allocate enough time to complete the daily manifest
- Transported special needs clients to appointments while ensuring their safe delivery and return.
- Safeguarded company reputation by maintaining compliance with all federal, state, and local regulations.
- Developed contingency plans for various scenarios, ensuring minimal impact on operations during unexpected events.
- Coordinated schedules and communicated changes to customers.
Transport Driver
Gaston County Access
12.2016 - 08.2017
- Maintained a clean driving record, adhering to all traffic laws and safety regulations.
- Inspected vehicles before and after trips to verify safe and reliable operation.
- Collaborated with dispatchers to ensure accurate and timely deliveries for clients.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
Customer Service Representative/Crew Member
The Wal-Mart Company
11.2012 - 08.2016
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
Certified Nursing Assistant 2
Caromont Health
05.2011 - 10.2012
- Provided patient care while ensuring respect and privacy were at the utmost importance
- Informed nurses of changes to patient's wellbeing
- Practiced continuous quality control in the processing of all patients to prevent wait times
- Documented all patient information, vital signs, communications and belongings
- Effectively communicate with patients and hospital staff in a professional manner
- Provide a safe environment for high risk patients who experience Alzheimer's and/or need non-ambulatory rehabilitation
- Communicate with the patients to explain the next steps in the hospital's process of evaluation.
Slitter Operator/Quality Control Inspector
Jordan Business Forms/Workflowone
03.1987 - 06.2009
- Enhanced production efficiency by accurately setting up and operating slitting machinery.
- Streamlined operations by routinely cleaning, lubricating, and maintaining slitter equipment to ensure optimal performance.
- Ensured the consistent use of personal protective equipment and adhered to all safety guidelines, fostering a safe working environment for all team members.
- Demonstrated strong attention to detail in handling delicate materials while minimizing damage or waste during the slitting process.
Education
Liberal Arts Associate's Degree -
Gaston College
Dallas, NC01.2014
Skills
- Traffic laws compliance
- Patience and Tolerance
- Defensive Driving
- Special Needs Passengers
- Behavior Monitoring and Management
Certification
- Career Readiness Certification, 02/2015
- Certified Nursing Assistant 2, 01/2011
- Certified Nursing Assistant 1, 10/2014
- Gaston College, 06/2010 - 04/2014
Professional Statement
Customer Relations Associate with experience in customer service and conflict resolution. Areas of expertise include attention to detail, customer relations and inventory management. Comfortable in a medical office setting with solid communication skills. Excellent at building rapport with patients and enhancing client retention.
Timeline
Transit Driver
Lincoln County Transportation
02.2021 - Current
Transportation Specialist
Carolina Specialty Transport/Carolina Sports Medic
02.2018 - 02.2021
Transport Driver
Gaston County Access
12.2016 - 08.2017
Customer Service Representative/Crew Member
The Wal-Mart Company
11.2012 - 08.2016
Certified Nursing Assistant 2
Caromont Health
05.2011 - 10.2012
Slitter Operator/Quality Control Inspector
Jordan Business Forms/Workflowone
03.1987 - 06.2009
Liberal Arts Associate's Degree -
Gaston College
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