Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

WANDA STEELE

New Orleans,LA

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level certified medical administrative assistant position. Ready to help team achieve company goals. Organized and dedicated with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments. Skilled in tackling administrative and patient-oriented tasks in fast-paced environments. Seeking to maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Passionate about patient care and aptitude for front desk duties as demonstrated over the years.

Overview

29
29
years of professional experience
1
1
Certification

Work History

Professional Barber

Snappy Cuts
08.2016 - Current
  • Assisted with administrative tasks such as answering phone calls, managing correspondence, and maintaining accurate client records to support smooth business operations.
  • Contributed to salon marketing efforts through engaging social media content showcasing before-and-after photos of client transformations.
  • Participated in ongoing professional development opportunities, staying current on latest trends and techniques in the industry.
  • Provided excellent customer service by addressing concerns promptly and professionally, resulting in numerous positive reviews from clients.
  • Maintained a clean and sanitary work environment, adhering to strict hygiene standards to ensure client safety and comfort.
  • Exhibited a high level of technical proficiency in performing various barber services, including haircuts, shaves, trims, and styling for both men and women.
  • Stayed up-to-date on industry best practices through regular attendance at trade shows, seminars, workshops, webinars, and other educational events relevant to the barber profession.
  • Enhanced client satisfaction by providing precise and trendy haircuts tailored to individual preferences.
  • Increased customer retention through exceptional communication skills and building rapport with clients.

Medical Courier

Mako Logistics
12.2017 - 06.2018
  • Upheld compliance with HIPAA regulations while managing confidential patient information during deliveries.
  • Ensured patient confidentiality by properly handling sensitive medical documents and specimens during transport.
  • Maintained a clean, organized, and safe vehicle environment to ensure the proper handling of medical supplies and equipment.
  • Communicated route progress to management, noting traffic, and construction issues to avoid delays for critical deliveries.
  • Enhanced delivery efficiency by optimizing route planning and adhering to strict schedules.
  • Properly documented all specimens received using [Software].
  • Supported team members during high-volume periods or absences by covering additional routes when necessary.
  • Assisted in training new couriers on company protocols, safety procedures, and route navigation techniques.
  • Reduced risk of specimen contamination, meticulously following handling guidelines.

Patient Care Technician

Venette Dabney
01.2013 - 06.2016
  • Maintained clean and safe environment to promote patient safety and comfort.
  • Contributed to a positive patient experience by keeping rooms clean, organized, and well-stocked with supplies.
  • Fostered strong relationships with colleagues, contributing to a collaborative work environment that prioritized teamwork among staff members.
  • Promoted a safe and inclusive healthcare environment, adhering to policies and procedures while advocating for the well-being of all patients.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Reduced stress for patients and families through effective communication and empathetic support.
  • Provided nutritional support by assisting patients with meals, catering to individual dietary needs.

Supply Specialist

Army
11.1995 - 06.2005
  • Achieved compliance with audit performance requirements.
  • Maintained audit trails to adhere to performance requirements.
  • Evaluated supplier proposals objectively based on predefined selection criteria such as quality standards met price competitiveness offered delivery timelines proposed thereby selecting the best fit option for the company''s unique requirements.
  • Enhanced supplier relationships by maintaining open lines of communication and timely payments.
  • Trained and coached supply team members on issues concerning Installation Property Accountability to realize compliance, cost savings and efficiency.
  • Provided briefings and monthly communications to promote property acquisition, accountability and regulatory compliance.
  • Maintained proper inventory controls and eliminated workflow gaps to balance projected demands with on-hand supplies.
  • Remained accountable for assets valued over $[Number].
  • Supported all military and civilian customers through engagement, technical assistance and [Type] service.

Education

Certification - Certified Medical Administrative Assistant

Strive
New Orleans, LA
05.2024

Certification - Pharmacy Technology

Bryman College
New Orleans, LA
05.2003

License - Barbering

Katie's Barber School
New Orleans, LA
05.1999

High School Diploma -

John McDonogh
New Orleans, LA
05.1994

Skills

  • Patient care and confidentiality
  • HIPAA Compliance Knowledge
  • Patient Demographics
  • Workflow Coordination
  • Medical Office Management
  • Patient Confidentiality Adherence
  • Multi-Line Phone Systems
  • File Maintenance
  • Data Entry Efficiency
  • Professionalism and Discretion
  • Phone and Email Etiquette
  • Positive Attitude
  • Attention to Detail
  • Understanding of medical ethics
  • Patient Care
  • Medical Terminology

Certification

  • State Issued Cosmetology License for Barbers – [State] Board of Cosmetology.
  • Certified Medical Administrative Assistant (CMAA) - National Healthcareer Association.
  • Certified Pharmacy Technician (CPhT) - Pharmacy Technician Certification Board (PTCB).

Timeline

Medical Courier

Mako Logistics
12.2017 - 06.2018

Professional Barber

Snappy Cuts
08.2016 - Current

Patient Care Technician

Venette Dabney
01.2013 - 06.2016

Supply Specialist

Army
11.1995 - 06.2005

Certification - Certified Medical Administrative Assistant

Strive

Certification - Pharmacy Technology

Bryman College

License - Barbering

Katie's Barber School

High School Diploma -

John McDonogh

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