Summary
Work History
Education
Skills
Timeline
Generic

Wanda Steward

Des Arc,AR

Summary

Dynamic Store Manager with a proven track record at Des Arc Food&Fuel, excelling in customer service and problem-solving. Enhanced sales through innovative promotional strategies and effective team training, fostering a collaborative environment. Skilled in inventory management and operations, achieving significant improvements in customer satisfaction and store performance.

Work History

Store Manager 6 1/2 Years

Des Arc Food&Fuel
  • Oversaw daily operations, ensuring efficient workflow and customer satisfaction.
  • Managed inventory levels, implementing effective stock management practices.
  • Trained and mentored team members to enhance performance and service quality.
  • Developed promotional strategies to increase sales and customer engagement.
  • Established best practices for store presentation and merchandising standards.
  • Fostered a positive work environment, enhancing team collaboration and morale.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Assisted with hiring, training and mentoring new staff members.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Completed point of sale opening and closing procedures.
  • Rotated merchandise and displays to feature new products and promotions.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.
  • Supervised guests at front counter, answering questions regarding products.
  • Oversaw loss prevention efforts, minimizing shrinkage by implementing effective security measures and training staff on proper procedures.
  • Negotiated with vendors to introduce new products that matched consumer trends, keeping store's offerings fresh and appealing.
  • Oversaw daily operations to ensure compliance with health and safety standards, maintaining safe environment for both staff and customers.
  • Cultivated strong team by hiring motivated individuals and fostering collaborative workplace, leading to improved store performance.

Education

High School Diploma -

Des Arc High School
Des Arc, AR

Skills

Customer service

Problem-solving

Customer relations

Multitasking and organization

Customer service management

Store operations

Timeline

Store Manager 6 1/2 Years

Des Arc Food&Fuel

High School Diploma -

Des Arc High School
Wanda Steward