Wanda Thomas
BROOKLYN,NY
Summary
Experienced with enforcing laws and regulations to ensure community safety. Utilizes strong interpersonal skills to de-escalate conflicts and foster positive community relations. Knowledge of legal procedures and protocols, ensuring compliance and upholding justice.
Resourceful Police Officer focused on maintaining order and public safety, responding to emergencies, protecting people and property and promoting positive community relations.
Overview
18
18
years of professional experience
1
1
Certification
Work History
NYS Peace Officer
Department of Homeless Services
09.2014 - Current
- Conducted searches and seizures according to legal guidelines, upholding suspect rights throughout the process consistently.
- Maintained detailed records of incidents, arrests, and investigations for accurate reporting purposes.
- Utilized negotiation skills in conflict resolution scenarios to de-escalate potentially dangerous situations effectively.
- Assisted in the training of new recruits, sharing knowledge and expertise on law enforcement procedures.
- Served as a liaison between law enforcement agencies, ensuring seamless cooperation during joint operations.
- Improved public relations by participating in community events and addressing concerns from residents.
- Reduced crime rates through proactive policing, effective communication, and collaboration with local agencies.
- Enhanced community safety by conducting routine patrols and responding promptly to emergency calls.
- Participated in department-wide diversity training sessions to promote inclusivity within the workplace environment.
Supervisor/Officer
FJC Securities Services
01.2007 - 09.2014
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Enhanced team productivity by streamlining workflow processes and implementing efficient scheduling systems.
- Maintained high safety standards to ensure secure workplace for all employees and visitors.
Education
Associate of Science - Nursing- Medical Assisting
Sanford And Brown Institute
New York, NYGED -
New York State Higher Education
New York, NYSkills
- Public Safety
- Gang Awareness
- Defensive Tactics
- Law Enforcement
- Public Service
- Physical Fitness
Certification
- NYS Peace Officer
- First Aid Certification
- Mental Health
- OSHA Certified
- CPR/AED Certification
- certified 8,16 hrs. fire guard
Timeline
NYS Peace Officer
Department of Homeless Services
09.2014 - Current
Supervisor/Officer
FJC Securities Services
01.2007 - 09.2014
Associate of Science - Nursing- Medical Assisting
Sanford And Brown Institute
GED -
New York State Higher Education
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