Wanda Wright

• Developed and implemented process to instruct personal on how to create notifications within the SAP/TRUE context system.
• Flipped notifications into work orders and created Purchase orders
• Requisitions that created Purchase orders to pay vendors.
• Helped vendors when needed to process invoices for payment.
• Reviewed and monitored all notifications, work orders to make sure they were handled in a timely manner
• Created reports for work order reviews
• Maximo: created locations and assets in the system.
• Maximo: created the PM's for the Maintenance group per their requirements
• Maximo: Trained personal on how to use the Maximo system.

note: I also helped in an Admin type of work for the team leads such as researching on the RRC site, filing meter records back when we depended on paper files, keep up with camp supplies and repairs, kept records for M-1000's and T-1000's, researched for any information that was important to the Team Leads to help them with their job roles.

• Enforced facility security protocols to maintain order and safety among inmates.
• Conducted regular inspections of cells and common areas to identify potential hazards.
• Monitored inmate behavior and reported incidents to ensure compliance with regulations.
• Trained new officers on procedures, emergency response, and conflict resolution techniques.
• Implemented de-escalation strategies during high-tension situations to minimize conflicts.
• Developed and maintained accurate documentation of inmate activities and behavioral reports.
• Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
• Searched cells of inmates to identify and confiscate contraband and other prohibited items.
• Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
• Escorted inmates to and from cells, court, hospitals, and medical appointments.
• Tracked inmates through head counts, visitor logs, and scheduled activities.
• Ensured compliance with all applicable federal, state, and local laws, regulations, and policies governing correctional facilities.
• Monitored visitation sessions to ensure compliance with established guidelines and maintain facility security.
• notes: I started in this field as an Ad Seg Officer, which I supervised the high security risk offenders. Then when transferred from the New Boston Telford unit I applied as a Sgt and was awarded that position. I was the officer in charge of the ACC accreditation process. Which involved getting the personal, prison and paper work ready for the inspection in which we received top marks. I was also in charge of the key security which involved keeping accurate records, security of keys and the emergency duplicate key board. It was also making sure the destruction of damaged or discontinued keys.

• Supervised daily operations to ensure efficient store management.
• Developed and implemented training programs for new staff members.
• Streamlined inventory management processes to reduce stock discrepancies.
• Coordinated staff scheduling to optimize labor costs and improve service levels.
• Enhanced customer experience by addressing concerns and resolving issues promptly.
• Managed and motivated employees to be productive and engaged in work.
• Maintained professional, organized, and safe environment for employees and patrons.
• Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
• Controlled costs to keep business operating within budget and increase profits.
• Improved marketing to attract new customers and promote business.
• Oversaw inventory management, optimizing stock levels, and reducing waste.
• Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
• note: I started working for Bills back in 1975. I put together displays and helped with presentation and also was asked to help open new stores for different cities in East Texas. I then went on and became a part time clerk and after all my children where in school is when I was asked to become a manager and started out at the Pittsburg Store. Before I left Bills I was also helping the District Manager with problem stores in his district with over seeing and training and hiring personal for those stores.