Wanda Grace Kennemer

Office Manager

Kingham Dalton Wilson (KDW)

Houston, Texas

10.2005 - 09.2014

Assigned work and monitored performance of project personnel.
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
Interviewed prospective employees and provided input to HR on hiring decisions.
Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.
Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
Oversaw receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
Planned and led team meetings to review business results and communicate new and ongoing priorities.
Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
Ensured compliance with applicable laws regarding employment practices.
Created and managed budgets for travel, training, and team-building activities.
Implemented and maintained company protocols to facilitate smooth daily activities.
Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
Trained and mentored administrative staff members in company policies, daily task execution and industry best practices.
Recruited and trained new employees to meet job requirements.
Organized team activities to build camaraderie and foster pleasant workplace culture.
Monitored inventory levels and placed orders when needed.
Monitored payments due from clients and promptly contacted clients with past due payments.
Mediated conflicts between employees and facilitated effective resolutions to disputes.
Maintained confidential records relating to personnel matters.
Assisted with the preparation of budgets, forecasts and financial statements.
Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
Delegated work to staff, setting priorities and goals.
Answered phone calls, responded to emails, routed mail and coordinated courier services.
Organized company events including holiday parties, team building activities .
Created spreadsheets in Excel to track data such as vacation requests, sick days .
Evaluated individual and team business performance and identified opportunities for improvement.
Analyzed business performance data and forecasted business results for upper management.
Managed, scheduled and coordinated office functions and activities for employees.
Developed and implemented office policies and procedures.
Coded and entered daily invoices with in-house accounting software.
Prepared agendas for board meetings along with taking minutes during sessions.
Used judgment and initiative in handling confidential matters and requests.
Coordinated meetings, conferences, travel arrangements and department activities.
Produced thorough, accurate and timely reports of project activities.
Implemented quality control measures to uphold company standards.
Managed office budget to handle inventory, postage and vendor services.
Coordinated office activities and operations to secure efficiency and compliance with company policies.
Interpreted and communicated work procedures and company policies to staff.
Ordered supplies and equipment to maintain adequate inventory levels.
Managed office inventory and placed new supply orders.
Maintained filing system for records, correspondence and other documents.
Assisted in recruiting, onboarding and training new employees.
Provided administrative support to management team including preparing reports and presentations.
Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Supervised staff members, organized schedules and delegated tasks.
Provided training to new hires on office policies and procedures.
Sustained office efficiency by implementing and planning office systems, equipment procurement and layouts.
Assisted in developing budgets for departmental expenses.
Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
Collaborated closely with team members to achieve project objectives and meet deadlines.
Updated and maintained databases with current information.
Worked effectively in team environments to make the workplace more productive.
Managed inventory and supplies to ensure materials were available when needed.

Summary

Overview

Work History

Project Manager

Office Manager

Education

High School Diploma -

Some College (No Degree) -

Skills

Timeline

Project Manager

Office Manager

High School Diploma -

Some College (No Degree) -

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