Wanda Williams
Evans,GA
Summary
Results-oriented individual with a passion for continuous learning and innovation. Known for leveraging analytical thinking and creativity to solve problems and deliver high-impact solutions in fast-paced environments. Compassionate Phlebotomist known for maintaining high productivity levels and efficiently completing tasks. Specialize in venipuncture, specimen collection, and patient communication, ensuring comfort and clarity during procedures. Excel in time management, adaptability, and empathy, skills that enhance patient experience and streamline laboratory operations.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Med Surge Nursing
Augusta University Medical Center
Augusta, GA
01.2023 - 05.2023
- Provided physical support to assist patients with bathing, dressing and toileting.
- Responded to emergency situations using proper protocol and providing basic life support when needed.
- Measured and recorded food and liquid intake and output, reporting changes to medical or nursing staff.
- Collected specimens, monitored vitals and maximized patient comfort to maintain optimal environment.
- Looked for physical, emotional, and symptomatic changes in patient condition and obtained necessary care for medical concerns.
- Used mobility devices to transport patients.
- Distributed drinking water and nourishment to residents.
- Collected specimens for laboratory testing.
- Observed patients' progress and reported any changes in health status to supervisor.
- Kept medical supply room and patient rooms stocked with necessary supplies, equipment and instruments.
- Documented information in patient charts and communicated status updates to interdisciplinary care team.
- Obtained variety of blood samples through venipuncture or capillary puncture using syringes, butterfly needles and straight needles.
- Adhered to all healthcare regulations, including HIPAA and OSHA standards.
- Counseled patients to ease fears, explain procedures, and enhance cooperation during blood draws.
- Conducted quality control checks to ensure the accuracy of test results.
- Identified and labeled specimens accurately, ensuring proper handling and transport to lab.
- Collaborated with healthcare teams to enhance patient care and improve specimen collection processes.
- Maintained updated knowledge through continuing education and advanced training.
- Completed day-to-day duties accurately and efficiently.
- Performed daily quality control checks on laboratory equipment.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Documented patient information into electronic medical records system.
- Interacted with patients to gather and record data prior to blood draws.
- Followed all safety protocols when handling hazardous materials.
- Utilized aseptic techniques to prevent infection and cross-contamination during blood collection.
- Labeled blood vials with critical information like time of collection, date and patient name.
Center Team Leader Phlebotomists
CSL Plasma Center
Augusta, GA
09.2021 - 07.2022
- Ensured all safety protocols were followed while performing daily tasks.
- Enforced infection control and sharps disposal procedures to protect patients, co-workers and self.
- Checked hemoglobin levels of individuals prior to blood donation.
- Screened prospective donors by conducting interviews, obtaining medical histories, and measuring vital signs.
- Drew blood from patients to collect samples using venipuncture and following aseptic techniques.
- Interacted with patients to gather and record data prior to blood draws.
- Maintained and operated advanced plasma processing equipment to ensure optimal performance.
- Performed routine maintenance and troubleshooting of the processing systems.
- Identified best veins for intravenous lines and blood draws, avoiding unnecessary pokes.
- Ensured compliance with legal and regulatory requirements in all team activities.
- Maintained daily inventory to facilitate successful material distribution.
- Adhered to all healthcare regulations, including HIPAA and OSHA standards.
- Educated patients on specimen collection procedures and post-draw care.
- Monitored patients for adverse reactions and provided immediate care as needed.
- Managed inventory of phlebotomy supplies and reordered stock as necessary.
- Performed venipuncture and capillary draws with precision on patients of varying ages and health statuses.
- Ensured that all supplies necessary for successful completion of duties were available at all times.
- Maintained accurate records of patient specimens collected and processed during shift.
- Provided training, mentoring and coaching to new team members in order to ensure compliance with established policies and procedures.
- Ensured the cleanliness and sterilization of phlebotomy equipment and work area.
- Conducted quality control checks to ensure the accuracy of test results.
- Entered patient information and test orders into computer systems accurately.
- Located veins suitable for puncture to draw blood using sterilized needles, vials and other equipment.
- Responded quickly to emergency situations involving patients or staff members.
- Labeled blood vials with critical information like time of collection, date and patient name.
Forensics Unit Phlebotomists
East Central Regional Hospital
Augusta, GA
11.2020 - 08.2021
- Kept detailed records of production data and completed products, updated daily logs and submitted activity reports.
- Utilized problem solving skills to identify root causes of issues and suggest corrective action plans.
- Maintained accurate records of client interactions including diagnosis notes and progress reports.
- Coordinated with healthcare team to establish, enact and evaluate patient care plans.
- Collaborated with health groups to plan or implement programs designed to improve overall health of communities.
- Maintained strict patient data procedures to comply with HIPAA laws and prevent information breaches.
- Utilized computerized Resource and Patient Management System (RPMS) and Electronic Health Record (EHR) system.
- Responded to emergency situations with speed, expertise and level-headed approaches to provide optimal care, support and life-saving interventions.
- Provided emotional support to patients and their families during difficult times.
- Assessed patient conditions, monitored behaviors and updated supervising physicians with observations and concerns.
- Participated in root cause analysis for concerning patient behaviors to prevent acts of furtherance on inpatient unit.
- Monitored diet, physical activity, behaviors and other patient factors to assess conditions and adjust treatment plans.
- Provided crisis intervention services when needed by assessing danger levels of suicidal or homicidal thoughts or behaviors.
- Advocated for patient needs with interdisciplinary team and implemented outlined treatment plans.
- Counseled patients on healthy coping strategies for managing stress, anxiety, depression, and other mental health concerns.
- Updated and maintained databases with current information.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Performed regular inspections of facilities to identify potential security risks or breaches.
- Provided escort services to authorized personnel on site, ensuring their safety at all times.
- Checked exhibits frequently for cleaning and maintenance needs to keep areas organized and tidy.
- Developed comprehensive plans for responding to security threats or emergencies.
- Responded quickly to emergency situations and notified appropriate authorities as needed.
- Adhered strictly to all company policies related to safety and security.
- Followed all safety protocols when handling hazardous materials.
- Ensured compliance with federal regulations governing laboratory procedures.
- Adhered to HIPAA guidelines regarding patient privacy.
- Assessed donor vital signs during and after procedures to check for fatigue or dizziness.
- Performed venipuncture and other blood collection procedures according to established standards.
- Adhered to all healthcare regulations, including HIPAA and OSHA standards.
- Documented patient information into electronic medical records system.
- Provided excellent customer service while interacting with patients.
- Enforced infection control and sharps disposal procedures to protect patients, co-workers and self.
- Maintained fully-stocked phlebotomy cart, carrier and station.
- Obtained variety of blood samples through venipuncture or capillary puncture using syringes, butterfly needles and straight needles.
- Performed venipuncture and capillary draws with precision on patients of varying ages and health statuses.
Health Care Assistant
Brandon Wilde Retirement Community
Evans, GA
10.2018 - 11.2019
- Assisted nurses with wound care for pressure ulcers, bed sores and surgical site wounds.
- Measured and recorded food and liquid intake and output, reporting changes to medical or nursing staff.
- Participated in educational opportunities related to health care assistant duties.
- Supplied, collected and emptied patient bedpans on frequent basis.
- Assisted nursing staff in providing basic patient care, such as taking vital signs and administering medications.
- Assisted in transferring patients from wheelchair or bed using appropriate techniques.
- Provided assistance to patients with activities of daily living, such as bathing and dressing.
- Planned and served meals and snacks to patients according to prescribed diets.
- Maintained a clean work environment by following infection control policies and procedures.
- Observed patients' physical, mental, and emotional conditions and reported any changes to supervisor or nurse on duty.
- Safeguarded patient privacy with strict adherence to HIPAA protocols.
- Answered patient call signals and signal lights to determine patients' needs.
- Transported patients to different locations within the facility or to appointments outside the facility.
- Interacted positively with family members of patients while delivering compassionate care.
- Turned and repositioned bedridden patients to prevent bedsores.
- Answered call lights promptly and responded to patient requests in a timely manner.
- Documented information in patient charts and communicated status updates to interdisciplinary care team.
- Checked vital signs regularly including temperature, pulse rate, respiration rate, blood pressure.
- Operated equipment and machinery according to safety guidelines.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Worked with cross-functional teams to achieve goals.
Education
Phlebotomy Technician Certificate - Phlebotomy Technician Certificate
Training For Life Center
Augusta, GA08-2019
Nursing Assistant Certificate - Nursing Assistant Certificate
Training For Life Academy
Augusta, GA09-2018
High School Diploma -
Portland High School
Portland, ME06-2004
Skills
- Vital signs monitoring
- Vital sign recording
- HIPAA compliance
- Clinical skills
- Venipuncture certification
- Venipuncture techniques
- Venipuncture
- Butterfly venipuncture
- Problem-solving
- Critical thinking
- Task prioritization
- Cart maintenance
- Cart stocking
- Safety awareness
- Equipment inspection
- Efficient time management
- Infection control
- Customer service
- Donor screening
- Patient confidentiality
- Blood collection techniques
- Quality control guidelines
- Sample and specimen collection
- Patient preparation
- Biohazard disposal
- Supply restocking
- Specimen labeling procedures
- Hemoglobin testing
- Recording data
- Proper labeling
- HIPAA
- Quality control
- SOP compliance
- Health and safety compliance
- Quality controls
- Equipment monitoring
- Group leadership
- Teamwork and leadership
- Teamwork and professionalism
- Teamwork and flexibility
- Attendance guidelines
- Activity planning
- Complex problems analysis
- Recordkeeping
- High-pressure environments
- Reporting
- Performance reporting
- Home visits
- Verbal and written communication
- Data entry proficiency
- Blood collection
- Medical history assessment
- Equipment sterilization
- Vein puncture techniques
- Quality control procedures
- Donation equipment
- OSHA regulations
- Incident records
- Supply inventory
- Workload prioritization
- Data entry
- Donor database management
- Adaptable mindset
- Sample labeling
- Quality assurance
- Time management
- Dependable and responsible
- Organizational skills
- Venipuncture and phlebotomy
- Venipuncture proficiency
- Venipuncture and capillary puncture
- First Aid/CPR
- Friendly, positive attitude
- Computer skills
- PPE use
Affiliations
Certificate of Completion in Expanded Food and Nutrition Education Program (EFNEP)
Certificate of Merit in Fire Safety Course
Salutatorian, Graduated with Honors
Certification
- Phlebotomy Technician Certificate
- Basic Life Support (BLS) Certification
References
References available upon request.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeContract WorkWork Location
RemoteOn-SiteHybridImportant To Me
Work-life balanceCompany CultureCareer advancementPaid time offPaid sick leaveTimeline
Med Surge Nursing
Augusta University Medical Center
01.2023 - 05.2023
Center Team Leader Phlebotomists
CSL Plasma Center
09.2021 - 07.2022
Forensics Unit Phlebotomists
East Central Regional Hospital
11.2020 - 08.2021
Health Care Assistant
Brandon Wilde Retirement Community
10.2018 - 11.2019
- Phlebotomy Technician Certificate
- Basic Life Support (BLS) Certification
Phlebotomy Technician Certificate - Phlebotomy Technician Certificate
Training For Life Center
Nursing Assistant Certificate - Nursing Assistant Certificate
Training For Life Academy
High School Diploma -
Portland High School
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