Wanda "Susie" Robinette
Chief Nursing Officer
Dana,KY
Summary
Adaptable Chief Nursing Officer possessing 10 years of extensive experience in Leadership working side by side the CEO to achieve strategic goal in hospital setting. Working on striving to achieve personal goals of Chief Executive Officer, worked closely and stay involved in the financial aspects and development of strategic goals for the Organization. Worked closely with the physicians in developing a solid working relationship. Dynamic and educated with clear articulation and communication skills. Represents nursing department to senior management and delivers quality nursing management. Talented at proactively addressing problematic situations in stressful settings and resolving disputes fairly. Have orchestrated and managed the evacuation of the hospital in an emergency situation and managed several departments direct reports outside of nursing.
Overview
24
24
years of professional experience
10
10
years of post-secondary education
Work History
Chief Nursing Officer
Kentucky River Medical Center
Jackson, KY
01.2017 - Current
- Maintained proper staff levels within budget parameters to deliver high levels of care to every patient.
- Developed and implemented new nursing protocols to improve patient outcomes while minimizing medical errors.
- Recruited new professional staff members and implemented comprehensive training programs.
- Assisted with preparation of budget and expense reports.
- Worked to develop and deploy the organizations Strategic Plan Annually.
- Monthly Review of the Operational Budget with Corporate
- Worked closely with CEO to execute plans, Physicians, and ETIBDA.
- Successfully achieved goals set by myself, CEO, and Corporate.
- Worked closely with CFO to meet budgeted targets, projections, FTE management.
- Followed all HIPAA rules and regulations regarding patient confidentiality.
- Designed and implemented standards of care for nursing and patient care.
- Implemented successful healthcare program through professionalism, quality of care, medical teaching and patient satisfaction.
- Developed and updated policies and procedures, maintaining compliance with statutory, regulatory and local, state and federal guidelines relating to HIPAA, benefits administration and general liability.
- Direct day-to-day administrative and operational functions for 55-bed facility, providing guidance and leadership to over 225 employees across more than 15 departments.
- Organized and facilitated daily safety huddles and Town Hall Meetings 32 department head meetings weekly, discussing current census, admissions and discharges and residents' Medicaid applications.
Vice President of Surgical Services
Mon General
Morgantown, WV
06.2016 - 01.2017
- Resolved issues and recommended actions based on production and compliance reports.
- Spearheaded cross-functional initiatives across departments to achieve business goals for bottom-line profits.
- Identified issues with production, workforce and material sourcing and implemented successful solutions.
- Established performance goals for department and outlined processes for achievement.
- Increased workflow by analyzing data and maximizing opportunities for improved productivity across several areas.
Assistant Vice President of Surgical Services
Pikeville Medical Center
Pikeville, KY
04.2015 - 06.2016
- Reviewed, identified, updated and prioritized strategic initiatives to provide comprehensive support to senior leadership.
- Facilitated creation of governance policy for adoption by board of directors and committee chairperson.
- Resolved issues and recommended actions based on production and compliance reports.
- Identified issues with production, workforce and material sourcing and implemented successful solutions.
- Reviewed incoming correspondence and drafted appropriate responses for CEO and other high-level stakeholders.
- Attended board and committee meetings and took meeting minutes to create detailed records of various meetings and decisions.
- Communicated with leadership teams to assist with administrative initiatives and decisions and attended weekly meetings to support policy changes.
- Contributed to budget planning, and initiatives for communications, planning and coordination of facility management and space allocations.
- Handled administrative systems to assist senior leadership and over 125 staff members, including Anesthesia.
- Planned budgets and communication initiatives for comprehensive facility management and allocation of space and funds.
- Generated financial and operational reports to assist management with business strategy.
- Evaluated project applications and verified with outline specifications to approve, reject and recommend adjustments.
- Assisted and work closely with the build of 20 additional OR suites and 6 Endoscopy suites successfully.
- Attended weekly meetings and special sessions of Leadership and Executive Leadership Teams and contributed to major administrative initiatives, policies and decisions.
Director of Endoscopy and Perioperative Services
Pikeville Medical Center
Pikeville, KY
01.2012 - 05.2015
- Defined testing protocols, quality assurance initiatives and clinic policies and procedures.
- Spearheaded and implemented new projects to expand scope of engagement.
- Designed and introduced leadership development, coaching and team management model, resulting in promotion of employees into increased levels of responsibility.
- Monitored and inspected staff processes to eliminate hazards posed on staff while ensuring continuous compliance with regulations.
- Developed and updated policies and procedures, maintaining compliance with statutory, regulatory and local, state and federal guidelines relating to HIPAA, benefits administration and general liability.
Director of Endoscopy
Pikeville Medical Center
Pikeville, KY
05.2008 - 01.2012
- Oversaw supply chain functions to verify inventory levels and budget adherence.
- Monitored expenditures to mitigate risk of overages.
- Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
- Worked closely with organizational leadership and Senior Leadership to guide operational strategy.
- Optimized operational processes using analytics tools to address client-specific metrics.
- Collaborated with management and fellow supervisors to organize operations and achieve demanding schedule targets.
Registered Nurse
Pikeville Medical Center
Pikeville, KY
06.1998 - 05.2008
- Provided direct patient care, stabilized patients and determined next course of action.
- Managed care from admission to discharge.
- Taught patients how to improve lifestyle choices, dramatically reducing chance of symptom reoccurrence.
- Updated patient charts with data such as medications to keep records current and support accurate treatments.
- Provided exceptional care to high-acute patients needing complex care such as ventilator management, extensive wound care and rehabilitation.
- Evaluated healthcare needs, goals for treatment and available resources of each patient and connected to optimal providers and care.
- Monitored patient reactions to drugs and carefully documented findings.
- Organized and managed care of patients undergoing various therapies and procedures.
- Reviewed post-operative orders and continuously monitored patients' post-operative vitals, set up PCA and fluids and oriented patients to unit.
- Monitored patient condition by interpreting and tracking EKG readings, identifying irregular telemetry readings and updating team members on changes in stability or acuity.
- Advocated for patients by communicating care preferences to practitioners, verifying interventions met treatment goals and identifying insurance coverage limitations.
- Implemented medication and IV administration, catheter insertion and airway management.
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process and management and lifestyle options.
- Conferred with physicians to discuss diagnoses and devise well-coordinated treatment approaches.
- Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
- Trained new nurses in proper techniques, care standards, operational procedures and safety protocols.
Education
Master of Science - Organizational Leadership
Walden University
Minneapolis, MN 01.2012 - 12.2015
Bachelor of Science - Nursing
Morehead State University
Morehead, KY 11.2009 - 06.2012
Associate of Science - Nursing
Southwest Virginia Community College
Richlands, VA 01.1995 - 05.1998
Skills
HIPAA requirements
undefinedTimeline
Chief Nursing Officer
Kentucky River Medical Center
01.2017 - Current
Vice President of Surgical Services
Mon General
06.2016 - 01.2017
Assistant Vice President of Surgical Services
Pikeville Medical Center
04.2015 - 06.2016
Director of Endoscopy and Perioperative Services
Pikeville Medical Center
01.2012 - 05.2015
Master of Science - Organizational Leadership
Walden University
01.2012 - 12.2015
Bachelor of Science - Nursing
Morehead State University
11.2009 - 06.2012
Director of Endoscopy
Pikeville Medical Center
05.2008 - 01.2012
Registered Nurse
Pikeville Medical Center
06.1998 - 05.2008
Associate of Science - Nursing
Southwest Virginia Community College
01.1995 - 05.1998
Professional References
Lee Ann McIntyre, ARH Assistant Vice President of Marketing, Phone-606-434-1633
Furnell Rife, ARH Chief Nursing Officer, Phone- 606-793-2295
Melissa Whitt, ARH APRN, Phone- 606-369-6382
Professional References
Lee Ann McIntyre, ARH Assistant Vice President of Marketing, Phone-606-434-1633
Furnell Rife, ARH Chief Nursing Officer, Phone- 606-793-2295
Melissa Whitt, ARH APRN, Phone- 606-369-6382
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