Venise Guillaume
Philadelphia,PA
Summary
Knowledgeable about maintaining organized inventories and handling custodial requirements of commercial building bathrooms, workspaces and customer areas. Experienced team player with strong service record, good organizational skills and productive approach to handling simultaneous tasks. Focused on always producing high-quality and professional results.
Overview
13
13
years of professional experience
Work History
Cleaner
Transporte Espinal
Santiago D.R.
03.2019 - 03.2023
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Removed trash, debris and other waste materials from premises.
- Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
- Used time management and efficient cleaning methods to meet deadlines.
Massage Therapist
Jn Paul
Santiago D.R.
02.2016 - 04.2018
- Developed and maintained positive relationships with clients through professional communication and follow-up to increase satisfactions and build rapport.
- Created comfortable and professional environment for clients by setting up massage tables and preparing treatment area.
- Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
Sales Assistant
SelfHelpWorks
Santiago D.R.
04.2010 - 03.2015
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers with prompt and polite support in-person and via telephone.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
- Established rapport with customers using active listening and interpersonal skills.
Education
High School Diploma -
St Louis Rui France
Port-au-Prince04.2003
Skills
- Stain Removal
- HAZMAT Training
- Disinfection Practices
- Trash Pickup
- Hospitality Environments
- Guest Satisfaction
- Conflict Resolution Techniques
- Problem Resolution
Accomplishments
- Resolved product issue through consumer testing.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Languages
Spanish
Professional Working
French
Full Professional
Timeline
Cleaner
Transporte Espinal
03.2019 - 03.2023
Massage Therapist
Jn Paul
02.2016 - 04.2018
Sales Assistant
SelfHelpWorks
04.2010 - 03.2015
High School Diploma -
St Louis Rui France