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Wendy Anderson
Compliance Officer
Glendale,AZ
Work Preference
Summary
Leader with extensive experience in nonprofit compliance, managing national requirements and developing policies aligned with regulatory standards. Proven success in reducing compliance findings and enhancing organizational processes through strategic initiatives and innovative solutions.
Overview
21
21
years of professional experience
Work History
Chief Compliance Officer
Take Charge America, Inc.
Phoenix, Arizona
10.2021 - 06.2026
- Acted as chief compliance officer and corporate secretary, overseeing national compliance requirements and strategic initiatives for a nonprofit organization.
- Managed the compliance department, leveraging technology and innovation to enhance workforce capabilities.
- Developed compliance policies to align with regulatory standards and best practices.
- Facilitated communication with regulators, proactively addressing non-compliance issues to maintain organizational integrity.
- Conducted assessments to evaluate compliance measures, identifying gaps and guiding improvements for regulatory alignment.
- Conducted state regulatory examinations with minimal findings each year.
- Worked with board members, senior leaders, and business stakeholders to improve processes, coordinate activities, and resolve issues.
- Supported compliance and quality programs, ensuring accreditation maintenance and effectiveness of the quality management system.
Director, Compliance and Quality
Take Charge America, Inc.
Phoenix, Arizona
10.2019 - 10.2021
- Coordinated regulatory compliance, licensing, and annual reporting for compliance team, tracking testing activities and internal audits to ensure adherence to standards.
- Facilitated internal audits to identify operational gaps and assess effectiveness, implementing improvements that enhanced overall compliance processes.
- Supported examination response planning with timelines, document production strategy, and subject-matter expert coordination, resulting in minimal findings during state regulatory exams.
- Built and updated the governance framework to align with Council on Accreditation (COA) standards and regulatory requirements.
- Developed metrics and status reports, increasing visibility into compliance performance and enabling informed decision-making.
- Partnered with the IT department and third-party vendors to achieve PCI DSS certification.
- Worked with third parties to address risk management needs and monitor cybersecurity requirements.
Manager, Legal Compliance
Take Charge America, Inc.
Phoenix, Arizona
05.2013 - 10.2019
- Administrative and corporate liaison working with state and regulatory agency contacts for licensing, renewals, external examinations, and internal audits.
- Reviewed federal and state law updates, tracked compliance changes, and communicated risks and recommendations to stakeholders, ensuring informed decision-making.
- Presented regulatory updates and compliance findings to management and stakeholders, enhancing awareness of compliance status.
- Reviewed state fee requirements and identified process improvements that saved $75K.
- Filed and renewed trademarks through USPTO, achieving $10K savings in attorney costs.
- Maintained document control records for accreditation credentials and facilitated the onboarding process for new officers and directors, streamlining integration into compliance framework.
Manager, Support Services
Take Charge America, Inc.
Phoenix, Arizona
11.2010 - 05.2013
- Streamlined support services duties, reducing supervisory staff and improving operational efficiency.
- Raised client retention by 25% through targeted process changes.
- Revamped operational procedures to streamline team activities and enhance productivity., boosting team morale and achieving measurable results.
- Implemented employee recognition program to cultivate a culture of customer service excellence.
- Recruited, trained, and coached team members while monitoring performance metrics.
- Worked with executive leadership and cross-functional teams on plans to improve efficiency.
- Completed risk assessments to spot and reduce possible risks.
Paralegal/Compliance Specialist
Take Charge America, Inc.
Phoenix, Arizona
01.2005 - 11.2010
- Executed regulatory and compliance functions, collaborating with legal teams to ensure adherence to FCRA, FACTA, GLBA, and FTC regulations.
- Ensured compliance accuracy through comprehensive analysis and documentation, supporting regulatory adherence.
- Managed licensing processes and facilitated annual reporting to regulatory bodies to maintain compliance standards.
- Assisted in developing internal compliance policies and procedures, strengthening the organizational compliance framework.
- Coordinated training sessions on regulatory updates and compliance protocols, increasing team awareness and adherence.
Education
MBA - Business Administration And Management
University of Phoenix
Phoenix, AZ05-2010
Bachelor of Science - Business Administration
University of Phoenix
Phoenix, AZ05-2008
Associate of Applied Science - Legal Justice Studies
Phoenix College
Phoenix, AZ05-2001
Skills
- Regulatory compliance
- Regulatory oversight
- Policy influence and implementation
- Risk assessment and remediation
- Cybersecurity management
- Compliance frameworks
- AI tools and automation
- Performance tracking
- Research and analysis
- Leadership strategy
Certification
- Cybersecurity Compliance & Regulation - Great Learning Academy, 2026
- AML & KYC Compliance Essentials — Great Learning Academy, 2026
Timeline
Chief Compliance Officer
Take Charge America, Inc.
10.2021 - 06.2026
Director, Compliance and Quality
Take Charge America, Inc.
10.2019 - 10.2021
Manager, Legal Compliance
Take Charge America, Inc.
05.2013 - 10.2019
Manager, Support Services
Take Charge America, Inc.
11.2010 - 05.2013
Paralegal/Compliance Specialist
Take Charge America, Inc.
01.2005 - 11.2010
MBA - Business Administration And Management
University of Phoenix
Bachelor of Science - Business Administration
University of Phoenix
Associate of Applied Science - Legal Justice Studies
Phoenix College