Summary
Overview
Work History
Education
Skills
Timeline
Generic

WANETTA GIBSON

COLUMBUS,United States

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

24
24
years of professional experience

Work History

PARENTING COACH QMHS

NYAP
COLUMBUS, OH
05.2021 - Current
  • Provided guidance to participants in order to help them develop skills parenting and achieve desired goals.
  • Developed plans tailored to individual needs.
  • Communicated effectively with parents, administrators, caseworkers, regarding concerns.
  • Communicated rules and expectations to person served.
  • Conducted exercising drills to improve flexibility, stamina and strength of each player.

  • Help established appropriate disciplinary actions

Receptionist

NYAP
COLUMBUS, OH
07.2019 - 05.2021
  • Provided administrative support to the executive team, including scheduling meetings and managing calendars.
  • Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
  • Greeted visitors and provided them with assistance.
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
  • Scheduled appointments for clients.
  • Maintained a neat reception area by organizing materials and tidying up furniture.
  • Performed data entry tasks into various computer systems accurately and promptly.
  • Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
  • Responded to inquiries from internal staff members regarding office operations issues such as mail delivery or office equipment maintenance.
  • Processed customer payments using point-of-sale terminals according to company policies and procedures.
  • Organized conference room reservations for meetings or events.
  • Maintained an organized filing system of confidential client information in accordance with company policy.

Administrative Assistant

OAKLEAF VILLAGE
COLUMBUS, OH
10.2011 - 02.2019
  • Provided administrative support to the executive team, including scheduling meetings and managing calendars.
  • Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
  • Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
  • Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
  • Managed incoming calls while providing information or transferring callers to appropriate personnel.
  • Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies.
  • Ensured efficient operation of office equipment such as printers, copiers and fax machines.
  • Assisted with the planning of special events by arranging catering services, securing venues and ordering promotional materials.
  • Created travel arrangements for senior according to their requirements.
  • Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
  • Processed invoices for payment using accounting software applications.
  • Entered data into spreadsheets using Microsoft Excel or other similar programs.
  • Conducted research online utilizing search engines such as Google or Yahoo!.
  • Updated contact lists regularly when changes occur in employee status or contact information.
  • Handled confidential documents in an organized fashion according to established protocol.
  • Answered phone calls and emails to provide information, resulting in effective business correspondence.
  • Provided secretarial and office management support while building cooperative working relationships.
  • Inventoried and ordered supplies for office.
  • Scheduled appointments, meetings and events for management staff.
  • Responded effectively to sensitive inquiries or complaints.
  • Coordinated appointments, meetings and conferences.
  • Directed customer communication to appropriate department personnel.
  • Tracked and submitted employee timesheets to prepare for payroll processing.
  • Pleasantly welcomed visitors, answered phone calls and maintained front reception desk.
  • Handled incoming calls and directed callers to appropriate department or employee.
  • Kept office equipment functional and supplies well-stocked to promote efficient operations.
  • Responded to customer issues to provide immediate resolution and improve retention.
  • Sorted and distributed incoming faxes, letters and emails for office distribution.

Server/Job Coach Trainer

Oakleaf Village At Greenville
COLUMBUS, OH
10.1999 - 10.2011
  • Greeted guests and provided menus.
  • Provided excellent customer service to ensure satisfaction.
  • Assisted in training new servers.
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
  • Prepared drinks according to standard recipes.
  • Took orders from customers accurately and in a timely manner.
  • Checked food before serving it to customers.
  • Delivered food orders promptly and courteously.
  • Monitored dining room for cleanliness and proper set-up at all times.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies..
  • Followed health safety guidelines when preparing and serving food products.
  • Upheld high standards of sanitation in accordance with health department regulations.
  • Stayed informed about daily specials, new menu items.
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
  • Cleaned tables and chairs to prepare dining area for next customers.
  • Trained new employees on procedures and plating techniques.
  • Addressed complaints to kitchen staff and served replacement items.
  • Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.

Education

Some College (No Degree) -

Columbus State Community College
Columbus, OH

Some College (No Degree) - Front Office Medical Secretary Certificate

MJS School of Technology, Columbus
COLUMBUS OHIO

Skills

  • Strength Coaching
  • Effective Communication
  • Interpersonal Relationships
  • Verbal and Written Communication
  • Building Relationships
  • *Entering Data *Entering invoices for 2 separate facilities *Entering Batch logs *Scheduling Medical Transportation *Conducting Orientations *Background Checks including C4 *Conducting interviews *Yardi system *Kronos (some payroll) *Scheduling (Clearcare) *Microsoft word *Outlook *Excel

Timeline

PARENTING COACH QMHS

NYAP
05.2021 - Current

Receptionist

NYAP
07.2019 - 05.2021

Administrative Assistant

OAKLEAF VILLAGE
10.2011 - 02.2019

Server/Job Coach Trainer

Oakleaf Village At Greenville
10.1999 - 10.2011

Some College (No Degree) -

Columbus State Community College

Some College (No Degree) - Front Office Medical Secretary Certificate

MJS School of Technology, Columbus

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WANETTA GIBSON