Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Timeline
Generic

Wanetta Pettigrew

Canton,MI

Summary

Dynamic and results-driven manager with over 20 years of experience in team leadership within the restaurant and hospitality sectors. Proven expertise in sales, management, and comprehensive front and back-of-house operations, consistently driving performance and enhancing customer satisfaction. Open to relocation opportunities across the U.S., with full authorization to work for any employer. A commitment to fostering a collaborative team environment while achieving operational excellence establishes a strong foundation for continued success in the industry.

Overview

26
26
years of professional experience
1
1
Certification

Work History

Resturant General Manager

Taco Bell
06.2023 - Current
  • I train upcoming General managers into there new role also I run a profitable restaurant.

General Manager

Chick-fil-A Restaurants
12.2020 - 05.2023
  • I worked inside of Detroit Metro Airport where I had a staff of 65 employees. I was in charge of hiring staffing and truck orders all aspects of a General manager.

Restaurant General Manager

Popeye's Restaurants (Travel Centers)
06.2016 - 09.2020
  • All Aspects of a General Manager which includes hiring of staff . Preparing food orders , Scheduling of team members and also completing profits and losses .

Restaurant Manager

Burger king
10.2010 - 06.2016
  • 10/2010 to 00/00-1 Burger king - 48852, Washtenaw
  • Clearly and promptly communicated pertinent information to staff
  • Correctly calculated inventory and ordered appropriate supplies.
  • Carefully interviewed, selected, trained and supervised staff.
  • Carefully developed a lucrative annual food and beverage marketing plan and strict budget to maximize profits.
  • Correctly calculated inventory and ordered appropriate supplies.
  • Recognized and formally acknowledged outstanding staff performance to boost company morale and productivity.
  • Promoted a positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
  • Prepared for and executed new menu implementations.
  • Maintained a safe working and guest environment to reduce the risk of injury and accidents.
  • Promoted the business through participation in and sponsorship of community events.
  • Purchased adequate quantities of necessary restaurant items, including food, beverages, equipment and supplies.
  • Received recognition from city of [Ann arbor] for contributions to the community.
  • Reduced labor costs by [50] percent while maintaining excellent service and profit levels.
  • Created fun team building activities to engage staff in up-selling to meet revenue targets.

Restaurant Manager

Taco Bell
07.1999 - 10.2010
  • Taco bell - 25784 Gran driver
  • Carefully interviewed, selected, trained and supervised staff.
  • Clearly and promptly communicated pertinent information to staff, such as large reservations or last minute menu changes.
  • Correctly calculated inventory and ordered appropriate supplies.
  • Promoted a positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
  • Led and directed team members on effective methods, operations and procedures.
  • Prepared for and executed new menu implementations.
  • Conducted timely performance evaluations for all front of house staff.

Education

High school or equivalent - undefined

MacKenzie High School
Detroit, MI
01.1992

Skills

  • Management (10 years)
  • Culinary experience
  • Warehouse management system
  • Certified in Food Safety
  • Marketing
  • OSHA
  • Restaurant management
  • Restaurant experience
  • POS
  • Cooking
  • Microsoft Office
  • Inventory Control
  • Assembly
  • Fast Food (10 years)
  • Leadership
  • Organizational skills
  • Team management
  • Food Safety
  • Profit & Loss
  • Restaurant Experience
  • Restaurant Management
  • Kitchen Experience
  • EHS
  • Supervising Experience
  • Food Service
  • Labor Cost Analysis
  • Upselling

Certification

  • Safe Quality Food Certification
  • HACCP Certification
  • Certified Quality Auditor
  • Driver's License
  • Food Safety Certification
  • Food Safety Manager
  • CPR Certification
  • Serve safe certified
  • November 2023 to November 2027
  • ServSafe
  • March 2022 to May 2027

Additional Information

  • Skills
  • Service-oriented
  • Results-oriented
  • Inventory control and record keeping
  • Trained in performance and wage reviews
  • Dynamic, friendly hostess
  • Proven cost-control expert
  • Natural leader
  • Point of Sale (POS) system operation
  • Strong work ethic
  • Food service background
  • Passion for customer satisfaction
  • Staff scheduling
  • Business operations expertise
  • Marketing and advertising

Timeline

Resturant General Manager

Taco Bell
06.2023 - Current

General Manager

Chick-fil-A Restaurants
12.2020 - 05.2023

Restaurant General Manager

Popeye's Restaurants (Travel Centers)
06.2016 - 09.2020

Restaurant Manager

Burger king
10.2010 - 06.2016

Restaurant Manager

Taco Bell
07.1999 - 10.2010

High school or equivalent - undefined

MacKenzie High School

Similar Profiles

CREATE PROFILE