Results-driven candidate with successful track record of providing administrative support in busy office environments. Adept at handling multiple projects and prioritizing tasks.
Hi, I’m
Wanisha Joseph
Merrillville,IN
Summary
Overview
2
years of professional experience
Work History
Methodist Hospitals, Southlake Campus
Registered Medical Assistant
07.2023 - 10.2024
Job overview
- Called and faxed pharmacies to submit prescriptions and refills.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Promoted office efficiency, coordinating charts, completing insurance forms, and helping patients with diverse needs.
- Confirmed appointments one day prior to minimize missed appointments and maximize clinic utilization.
- Performed medical records management, including filing, organizing and scanning documents.
- Followed up with patients to reschedule missed appointments.
- Maintained confidentiality of patient information to comply with HIPAA regulations and protect patient privacy.
Pizza Hut
Delivery Driver
02.2023 - 05.2023
Job overview
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Contacted customers to confirm delivery details and locations.
- Built professional relationships with customers and business partners to establish trust and credibility.
- Managed delivery route for optimal use of time and fuel.
- Escalated issues to supervisor for immediate remediation.
Munster Primary CareHighland, Indiana
Externship
03.2023 - 05.2023
Job overview
- 200 HOUR PRACTICUM
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Collected and documented patient medical information such as blood pressure and weight.
- Oriented and trained new staff on proper procedures and policies.
Walmart
Cashier
11.2022 - 12.2022
Job overview
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked with other associates to support cashiers and management needs.
- Met customer needs through polite, friendly and attentive service.
- Conducted inventory counts by adding each item in stock and documenting in computer system.
- Bagged items securely to minimize breakages and reduce losses.
Dollar Tree
Cashier
08.2022 - 11.2022
Job overview
- Provided a positive customer experience with fair, friendly, and courteous service.
- Registered sales on a cash register by scanning items, Itemizing and totaling customers' purchases.
- Resolved customer issues and answers questions.
- Bagged purchases if needed.
- Processed return transactions.
- Maintained a safe and clean working environment by complying with procedures, rules, and regulations.
Education
Rasmussen University-Online Minneapolis, MN
Associate of Arts from Paralegal Studies
09-2027
University Overview
Denmark CollegeMerrillville, IN
from Medical Assisting
05-2023
University Overview
- 3.8 GPA
- Relevant Coursework: American Medical Technologists Association
Skills
- Electronic health records management
- HIPAA compliance
- Medical office administration
- Insurance verification
- Appointment coordination
- Multi-line telephone system control
- Data entry proficiency
- Calendar management
- Microsoft Office Suite
- Clerical support
- Detail-oriented
- Patient registration
Affiliations
Affiliations
- American Medical Technologists (AMT)
Languages
English
Full Professional
Interests
Reading Mindfulness Practices Homelessness Outreach Participating in fundraising events to support local charities, schools, or community projects Fundraising Events Music
Certification
- RMA - Registered Medical Assistant
Accomplishments
Accomplishments
- Recognized for outstanding dedication to patient care.
- Monetary Transactions - Handled cash, check, credit and automatic debit card transactions with 100% accuracy.
- Conflict Resolution - Responsible for handling customer account inquiries, accurately providing information to ensure resolution of product/service complaints and customer satisfaction.
- Awarded "Employee of the Month" for delivering outstanding administrative support.
Quote
Opportunities Don't happen.You create them.
Work Preference
Work Type
Full TimePart TimeGig WorkContract WorkWork Location
On-SiteRemoteImportant To Me
Healthcare benefitsPaid sick leaveWork-life balanceWork from home option401k matchStock Options / Equity / Profit SharingPaid time offCareer advancement4-day work weekCompany CultureSoftware
Epic Systems
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Registered Medical Assistant
Methodist Hospitals, Southlake Campus
07.2023 - 10.2024
Externship
Munster Primary Care
03.2023 - 05.2023
Delivery Driver
Pizza Hut
02.2023 - 05.2023
Cashier
Walmart
11.2022 - 12.2022
Cashier
Dollar Tree
08.2022 - 11.2022
Rasmussen University-Online
Associate of Arts from Paralegal Studies
Denmark College
from Medical Assisting
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