Proven leader with a track record of optimizing team resources at Busch Gardens Williamsburg, enhancing productivity through effective delegation and strong problem-solving abilities. Skilled in Business Administration and Customer Service, demonstrated by improving operational workflows and achieving high customer satisfaction. Expert in MS Office and adept at driving employee performance, consistently meeting and surpassing management expectations. Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals.