Summary
Overview
Work History
Education
Skills
Timeline
Generic

Wanwisa Plodpai

San Francisco,CA

Summary

Looking for a server position to provide friendly, excellent customer service. Energetic and friendly food server and bartender with over 10 years of experience providing exceptional customer service to guests in restaurant setting. Extremely customer-focused and dedicated to maintaining restaurant and food industry standard, and skillful in promoting customer comfort. Strong ability to troubleshoot and problem-solve in fast paced environments. Always ready to help team members by taking additional tasks.

Overview

12
12
years of professional experience

Work History

Server

Hollywood Cafe
03.2022 - Current


  • Greets customers, answered questions and recommended specials to increase profits.
  • Takes dine-in and to-go orders to streamline process for both customer and restaurant.
  • Serves food and beverages to patrons and confirmed complete orders.
  • Garnishes dishes and beverages to serve visually appealing menu items.
  • Checks with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Operates POS terminals to input orders, split bills and calculate totals.

Server/Bartender

Lao Table
12.2016 - Current
  • Greets newly seated guests in a friendly and timely manner
  • Explains menu options to guests, offered suggestions and took orders for food and beverages.
  • Prepares and mixes beverages as required
  • Consistently keeps the bar and working area clean and organizes at all time
  • Provides excellent hospitality to customers to reach appreciation and satisfaction
  • Maintains a positive working relationship with fellow staff and management
  • Trains new employees on restaurant procedures.
  • Operates POS terminals to input orders, split bills and calculate totals.

Server/Bartender

Osha Thai
07.2011 - 06.2016
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Kept the working area cleaned and organized at all time
  • Cleaned up the working area after the shift was done
  • Operated POS terminals to input orders, split bills and calculate totals.

Education

BBA -

Oikos University
Oakland, CA
06.2024

Associate of Science - Web Development

City College of San Francisco
San Francisco, CA
06.2016

SF Bartending School
San Francisco, CA
06.2013

Skills

  • Service Oriented
  • Works well under pressure
  • Ability to work in fast-paced environment in long hours
  • Multitasking
  • Fast learning, friendly, energetic and positive
  • Good judgment, problem solving and interpersonal skills
  • Trained in liquor, beer, wine, and mixed drinks
  • Good Team Player
  • Highly responsible and reliable
  • Point of Sale (POS) system operation

Timeline

Server

Hollywood Cafe
03.2022 - Current

Server/Bartender

Lao Table
12.2016 - Current

Server/Bartender

Osha Thai
07.2011 - 06.2016

BBA -

Oikos University

Associate of Science - Web Development

City College of San Francisco

SF Bartending School

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Wanwisa Plodpai