Summary
Overview
Work History
Education
Skills
Timeline
Generic

Wanya Owens

Evansville,IN

Summary

Dynamic leader with a proven track record at Burger King, adept in workflow coordination and fostering employee relations. Excelled in business development and operations, boosting customer satisfaction and profitability. Skilled in inventory control and sales forecasting, with a knack for building strong teams and enhancing operational efficiency.

Overview

9
9

Years of experience

Work History

Assistant General Manager

Burger King
01.2018 - Current
  • Hired in as Crew Member, promoted to Shift Supervisor in 09/2018. Promoted to Assistant Manager 01/2019. Promoted to Assistant General Manager in 12/2019.
  • Increased sales by 30% by focusing on customer service and building relationships with regular customers.
  • Managed labor cost within target range by monitoring sales in 30-minute increments and giving breaks or adjusting staffing as needed.
  • Trained and developed 8 team members to shift supervisors, and 5 team members to management roles.
  • Managed team schedule with eye for coverage needs and individual strengths.
  • Maintained well-controlled business inventory with minimal losses by enforcing solid monitoring and management structures.
  • Handled cash accurately and prepared deposits.
  • Motivated, trained, and disciplined employees to maximize performance.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.

Machine Operator

Berry Global Plastics
10.2020 - 10.2021
  • Operated on fast paced machines putting out 200+ parts per minute.
  • Complied with company and OSHA safety rules and regulations.
  • Set up and ran machinery to produce exceptional products for industrial needs.
  • Set up and adjusted equipment and properly configured machines for daily operation.
  • Analyzed and inspected the quality of plastics.
  • Monitored compliance with plant procedures, safety, and sanitation protocols as well as government regulation.

Member Assistant

Costco
04.2019 - 06.2019
  • Assisted members with correcting account, service, and system issues by educating on required forms and technical processes.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Resolved customer issues through thorough dispute investigation.
  • Educated and engaged customers with new bank products and services.
  • Top seller in auto renewal, selling the highest membership to over 45% of the members.

Restaurant Team Member

Rallys Fast Food Resturant
03.2015 - 09.2017
  • Cultivated warm relationships with regular customers.
  • Trained new employees by demonstrating tasks and coaching during daily activities.
  • Operated register to process payments and collect cash payment for order totals.
  • Restocked condiment dispensers, napkins, silverware and drink machines to prevent shortages.

Education

GED -

Vincennes University
Vincennes, IN

Skills

  • Workflow Coordination
  • Employee Relations
  • Business Development
  • Business operations background
  • Sales Forecasting
  • Inventory Control
  • Equipment Operation
  • Machinery Operation
  • Quality Control
  • Quality Assurance
  • Safety Compliance
  • Strong Work Ethic

Timeline

Machine Operator

Berry Global Plastics
10.2020 - 10.2021

Member Assistant

Costco
04.2019 - 06.2019

Assistant General Manager

Burger King
01.2018 - Current

Restaurant Team Member

Rallys Fast Food Resturant
03.2015 - 09.2017

GED -

Vincennes University

Similar Profiles

CREATE PROFILE
Wanya Owens