Summary
Overview
Work History
Education
Skills
Timeline
Generic

Wanyue Nie

Renton,WA

Summary

Motivated [Job Title] with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences. Dependable [Job Title] successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management. Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

3
3
years of professional experience

Work History

Server

Edison Huang
01.2024 - Current
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maximized table turnover rate by efficiently managing reservations and seating arrangements.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Contributed to inventory management by monitoring stock levels and notifying management when supplies were low.

Server

Dylan Xu
10.2022 - 09.2023
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maximized table turnover rate by efficiently managing reservations and seating arrangements.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
  • Developed and maintained efficient computer programs and systems to improve workflow.
  • Assisted the manager in troubleshooting and resolving complex technical issues, enhancing overall system performance.
  • Conducted comprehensive research and implementation of a modernized point-of-sale (POS) system, resulting in improved customer service and sales tracking.
  • Utilized Excel for efficient payroll management, ensuring accurate and timely salary processing for employees.
  • Coordinated with cross-functional teams to integrate new software applications, streamlining business operations.

Dungeon Maste

Edison Huang
03.2021 - 03.2022
  • Enhanced vessel safety by conducting thorough inspections and maintaining equipment to meet regulatory standards.
  • Improved communication between crew members by implementing a structured daily briefing system.
  • Streamlined onboard procedures for efficiency, resulting in reduced port turnaround times.
  • Developed comprehensive training programs for new hires, improving overall crew performance.

Education

No Degree - Computer Science And Programming

Bellevue College
Bellevue, WA
06.2024

GED -

Bellevue College
Bellevue
01.2024

No Degree -

Washington Preparatory High School
Lynnwood, WA
06.2022

Skills

  • Proficient in programming languages such as Java, Python, and C
  • Expertise in Microsoft Office Suite, including advanced Excel skills
  • Strong analytical and problem-solving abilities
  • Excellent communication and teamwork skills
  • Knowledgeable in database management and software development
  • Food Inspection
  • Guest Engagement
  • Food Running
  • Relationship Management
  • Guest Relations Management
  • Performance Improvement

Timeline

Server

Edison Huang
01.2024 - Current

Server

Dylan Xu
10.2022 - 09.2023

Dungeon Maste

Edison Huang
03.2021 - 03.2022

No Degree - Computer Science And Programming

Bellevue College

GED -

Bellevue College

No Degree -

Washington Preparatory High School
Wanyue Nie