WAQAS SHAMSI
New York
Summary
Adept at navigating complex routes, I excelled in passenger transportation at Apollo Transportation, ensuring timely and safe delivery of methadone patients. My commitment to outstanding customer service and ability to foster client trust through professionalism highlight my strong interpersonal skills and dedication to safety, underscored by a pristine driving record and proficient GPS route planning.
Competent Driver with excellent organizational and multitasking skills dedicated to achieving challenging delivery timetables. Trained in basic maintenance, repairs and vehicle maintenance. Detail-oriented in meeting daily business and customer needs.
Overview
3
3
years of professional experience
Work History
STORE ASSOCIATE / RETAIL CASHIER
BOLLA MARKET
07.2024 - Current
- Greeting customers, helped locate merchandise, and suggested suitable options.
- Maintaining a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
- Utilizing strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
- Increasing customer satisfaction by providing efficient and friendly service while handling transactions.
- Resolving customer inquiries and issues promptly, demonstrating excellent communication skills.
- Handling cash register operations accurately, balancing drawers at the end of each shift.
- Checking pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Processing returns and exchanges efficiently, adhering to company policies and procedures.
- Supporting store security measures by reporting suspicious activities, contributing to safe shopping environment.
DRIVER
APOLLO TRANSPORTATION
01.2024 - 06.2024
- Followed all relevant traffic laws and safety regulations.
- Provided rides to methadone patients to treatment clinics.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
- Provided exceptional customer service, addressing concerns and resolving issues promptly.
DRIVER
MTK TRANSPORTATION
10.2021 - 12.2024
- Demonstrated strong knowledge of geography and local roads for optimal route selection.
- Provided exceptional customer service, addressing concerns and resolving issues promptly.
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Collaborated effectively with dispatchers, ensuring efficient communication for route planning and adjustments.
- Conducted daily vehicle maintenance checks, significantly reducing likelihood of on-road failures.
DRIVER
6 STAR TRANSPORTATION
10.2024 - 12.2024
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
- Provided exceptional customer service, addressing concerns and resolving issues promptly.
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Navigated challenging weather conditions safely while maintaining on-time delivery performance rates.
- Streamlined vehicle inspection process before each shift with thorough checklists to identify potential issues proactively.
- Addressed and resolved customer inquiries and concerns, fostering positive relationships.
- Updated logs and tracking documents accurately and according to schedule requirements.
Education
Bachelor's Degree - Computer Science
UNIVERSITY OF KARACHI
KARACHI, PAKISTAN03-2003
BBA - Accounting And Finance
PRESTON UNIVERSITY
KARACHI / PAKISTAN09-2000
Skills
- Time management
- Valid Driver's license
- Customer service
- Clean driving record
- GPS and route planning
- Driving in adverse conditions
- Vehicle inspections
- Passenger transportation
- Customer rapport
- Database management
- Business management
- Friendly and outgoing
- Self motivation
- Problem-solving abilities
- Transportation regulations
Timeline
DRIVER
6 STAR TRANSPORTATION
10.2024 - 12.2024
STORE ASSOCIATE / RETAIL CASHIER
BOLLA MARKET
07.2024 - Current
DRIVER
APOLLO TRANSPORTATION
01.2024 - 06.2024
DRIVER
MTK TRANSPORTATION
10.2021 - 12.2024
Bachelor's Degree - Computer Science
UNIVERSITY OF KARACHI
BBA - Accounting And Finance
PRESTON UNIVERSITY
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