WARATTHIYA NGAOVICHAI
Brighton,MA
Summary
I am an experienced sales representative in business and increasing sales. I have a strong background in customer service with great hospitality, and I am highly skilled in building relationships with clients and developing tailored solutions to meet their needs. An adaptable and resourceful individual with experience coordinating. Ability to handle multiple projects simultaneously with a high degree of accuracy and manage time well to consistently meet performance targets.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Hostess
Gyu-Kaku Japanese BBQ
Brookline, Massachusetts
10.2023 - Current
- Welcoming guests to the venue, providing accurate wait times, managing reservations, assisting wait staff, and ensuring a positive dining experience.
Server
Gyu-Kaku Japanese BBQ
Brookline, Massachusetts
07.2023 - Current
- Greets customers, presents menus, takes orders, serves meals, resolves customer complaints, and prepares garnishes and cocktails.
Business Owner
Mew Commerce (Exports of textiles, Apparel, Footwear and Travel Goods)
Yasothon, Thailand
01.2022 - Current
- Oversees day-to-day operations, designs strategy, maintains budgets, sets policies, and evaluates operations.
Freelance Actress
Entertainment Industry
Bangkok, Thailand
01.2016 - Current
- Reads and interprets scripts, maintains punctuality, and learns scripts quickly.
Brand Ambassador
Diageo Moet Hennessy (Thailand) Limited.
Bangkok, Thailand
09.2022 - 01.2023
- Represents Johnnie Walker Blonde campaign, engages audiences, reports on campaign activity, organizes promotional events, and increases revenue.
Staff Part time
Adecco New Petchburi Limited, Thailand
Bangkok, Thailand
09.2022 - 10.2022
- Worked at the IMCAS Event, managed presentation timing, advised exhibitors, and coordinated with the French IMCAS Team.
Business Owner
gain goodies Pressed Juice
Yasothon, Thailand
06.2021 - 08.2022
- Created beverages, took payments, answered questions, stocked materials, and reported on financial performance.
Amusement and Recreation Attendant
Jolly Roger Amusement Park
Ocean City, The United State of America
05.2018 - 09.2018
- Provided entertainment, customer service, and conducted recreational activities for guests.
Education
Bachelor of Business Administration - Business Management
Ramkhamhaeng University
Bangkok, Thailand09.2024
Bachelor of Science - Logistics Engineering
Srinakarinwirot University
Bangkok, Thailand10.2020
High School Diploma - Science and Mathematic in English program
Yasothon Pittayakom High School
Yasothon, Thailand04.2017
Skills
- Interactive communication skills
- Able to work shift duties and highly responsibility and work well under pressure
- Strong organizational and time-management skills
- Hospitality service expertise and extensive customer service experience
- Excellent knowledge of Microsoft Office Packet
- Effective Multitasking
- Patience and Empathy
- Phone Etiquette
- Complaint Handling
- Attention to Detail
Certification
Servsafe Alcohol
Hobbies and Interests
- Golfing
- Pirates
Languages
Thai
Native or Bilingual
English
Full Professional
Timeline
Hostess
Gyu-Kaku Japanese BBQ
10.2023 - Current
Server
Gyu-Kaku Japanese BBQ
07.2023 - Current
Brand Ambassador
Diageo Moet Hennessy (Thailand) Limited.
09.2022 - 01.2023
Staff Part time
Adecco New Petchburi Limited, Thailand
09.2022 - 10.2022
Business Owner
Mew Commerce (Exports of textiles, Apparel, Footwear and Travel Goods)
01.2022 - Current
Business Owner
gain goodies Pressed Juice
06.2021 - 08.2022
Amusement and Recreation Attendant
Jolly Roger Amusement Park
05.2018 - 09.2018
Freelance Actress
Entertainment Industry
01.2016 - Current
Bachelor of Business Administration - Business Management
Ramkhamhaeng University
Bachelor of Science - Logistics Engineering
Srinakarinwirot University
High School Diploma - Science and Mathematic in English program
Yasothon Pittayakom High School
Servsafe Alcohol