Ward Lawson
Kettering,OH
Summary
Customer-focused sales professional with dedication to safe driving and meeting delivery deadlines. Courteous and cordial with desire to penetrate new target markets while giving existing customers excellent support and service.
Overview
25
25
years of professional experience
Work History
Pizza Delivery Driver
Pizza Hut
Kettering, OH
08.1999 - Current
- Greeted customers upon arrival, took orders and provided product knowledge.
- Prepared pizzas according to customer specifications.
- Ensured all food safety regulations were followed during preparation process.
- Loaded delivery vehicle with orders and ensured accuracy of order items.
- Delivered pizza to customers in a timely manner while adhering to traffic laws.
- Assisted customers with questions or complaints regarding their orders.
- Processed cash and credit and debit payments accurately using point-of-sale system.
- Maintained cleanliness of restaurant dining area, kitchen, and delivery vehicle.
- Provided courteous customer service by addressing customer concerns promptly and professionally.
- Verified accuracy of orders prior to leaving for deliveries utilizing checklist procedure.
- Received incoming shipments from vendors verifying quality and quantity of products received.
- Followed proper sanitation protocols when handling food products on the job.
- Answered phone calls from customers placing takeout orders.
- Stocked shelves with fresh ingredients needed for pizza making process.
- Maintained positive relationships with customers to promote further business opportunities.
Delivery Driver
937 Delivers
Dayton, OH
04.2021 - 10.2021
- Received daily delivery instructions and route assignments from dispatch.
- Provided excellent customer service by answering inquiries about products or services being delivered.
- Communicated regularly with dispatch regarding any delays or issues encountered on routes.
- Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
Carpet and Upholstery Steam Cleaner
MasterCraft
Beavercreek, OH
09.2019 - 05.2020
- Provided customers with advice regarding proper care for their carpets and upholstery.
- Disposed of wastewater according to local regulations while adhering to safety protocols.
- Assisted in loading and unloading supplies onto truck at warehouse locations.
- Maintained inventory of supplies needed for jobs such as chemicals, brushes.
- Performed pre-cleaning inspection of carpets and upholstery to determine the best cleaning method.
- Vacuumed carpets and upholstery with commercial grade equipment to remove dirt, dust, and debris.
Education
Kettering Fairmont High School
Kettering, OH05-2000
Skills
- Route Planning
- Money Handling
- Complaint Management
- Customer Service
Affiliations
- Im my free time I enjoy writing songs and playing guitar.
- spending time in the garden
- enjoying the outdoors with my dog, Nico
Timeline
Delivery Driver
937 Delivers
04.2021 - 10.2021
Carpet and Upholstery Steam Cleaner
MasterCraft
09.2019 - 05.2020
Pizza Delivery Driver
Pizza Hut
08.1999 - Current
Kettering Fairmont High School
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