WARDA REHMAN
New York,NY
Summary
Versatile professional with a strong foundation in administrative support and a proven track record in recruitment, administrative support and healthcare administration. Equipped with a Master's degree in Healthcare Administration, specializing in Operations Management and Health Informatics, bringing a unique blend of administrative proficiency and multi-faceted fields to the Human Resources field. Seamlessly able to navigate the intricacies of HR within the dynamic of the financial services sector. With meticulous attention to detail and a strategic outlook, I have consistently optimized HR processes, executed successful recruitment strategies, and maintained rigorous compliance with industry-specific regulations. The commitment to fostering positive employee relations aligns seamlessly with the talent acquisition culture. Leveraging the diverse skill set and specialized education, I am poised to drive HR excellence and contribute significantly to this field and beyond.
Overview
8
8
years of professional experience
Work History
Cardiovascular Medical Assistant
Upper East Side Cardiology & The Vein Institute
2021.07 - 2022.09
- Managed patient-doctor communications, appointment scheduling, calendar management,
- Enrolled patients in cardiac rehabilitation programs
- Applied Holter Monitors, processed reports and updated to patient charts
- Prepared examination rooms and maintained cleanliness
- Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
- Liaised with patients and addressed inquiries, appointment requests and billing questions.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Performed medical records management, including filing, organizing and scanning documents.
- Called and faxed pharmacies to submit prescriptions and refills.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Completed clinical procedures, medical histories, vital signs assessments and gathered patient data for interpretation by physician.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
Administrative Assistant
Northwestern Mutual Financial Network
2018.02 - 2020.10
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Executed record E-filing system to improve document organization and management.
- Completed forms, reports, logs and records to quickly handle all documentation for the financial representative
- Meticulously organized and maintained extensive client data, ensuring quick and accurate access to vital client information.
- Collaborated closely with the Financial Representative to create highly detailed and personalized insurance illustrations. These illustrations played a crucial role in helping clients understand complex insurance options and make informed financial decisions.
- Managed client communications and assisted Financial Representative with correspondence. This included but was not limited to drafting, proofreading, and formatting documents. Ensured that all communication, whether in letters, reports, or presentations, met the company's rigorous standards for accuracy and professionalism.
- Adhered to strict protocols and ethical guidelines to safeguard confidential information.
- Actively engaged in cross-functional teamwork, collaborating closely with the Financial Representative and other team members to ensure smooth office operations.
- Adapted effectively to shifting priorities and changes in the dynamic work environment.
Sales Associate
GUESS? INC
2018.02 - 2020.03
- Helped customers locate products and checked store system for merchandise at other sites.
- Managed returns, exchanges and refunds in accordance with store policy.
- Engaged with customers to build rapport and loyalty.
- Solved customer challenges by offering relevant products and services.
- Generated new sales leads to achieve and exceed monthly sales goals.
- Was awarded Employee of the month for perseverance, phenomenal clienteling, and sales generation. (Sales Volume $6,343, SPH $185)
AWE Peer (Advocate for Wellness Education)
Marymount Manhattan College
2017.10 - 2018.05
- Counseled at-risk students about health-related topics and lifestyle changes for improved well-being.
- Addressed student concerns and provided support to vulnerable demographics.
- Conducted group therapy sessions.
- Collaborated with school administrators and faculty.
Recruiter
Aeropostale Time Square Flagship
2014.03 - 2016.07
- Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
- Built strong relationships with internal and external candidates to ensure an excellent hiring experience.
- Coordinated schedules to arrange management interviews with applicants.
- Evaluated strengths and weaknesses of candidates through effective screening processes.
- Assisted with onboarding and orientation of new hires to expedite acclimatization process.
- Developed recruiting strategies to identify qualified candidates and build network.
- Operated and maintained applicant tracking and candidate management systems.
- Collaborated with internal teams to continuously improve recruitment processes and execute as efficiently as possible.
Education
Master of Science - Healthcare Administration: Operations Management
Touro University Worldwide
Los Alamitos, CA12.2024
Bachelor of Arts - Biopsychology & Sociology
CUNY: Bernard M. Baruch College
New York, NY05.2021
Bachelor of Arts - Biology & International Studies
Marymount Manhattan College
New York, NYSkills
- Appointments & Follow-ups
- Calendar management
- ICH-HCP | Clinical Research Methodology
- Medical Terminology
- Direct Patient Care
- Documentation Procedures Expertise
- Highly detail oriented
- Problem Solving
- Microsoft Office | Google Suite | Zoom
- EHR/EMR | HIPPA | EPIC
- Exceptional communication
- Innovative & critical thinking
- Multi-tasking - at all levels of organization
- Data management & analysis
- Administrative assistance
- Assessments and Qualifications
- Team Collaboration
- Training and Onboarding
- Multilingual
Accomplishments
- Medical Billing & Coding | Coursera | In Progress
- Essentials of Research Administration | CITI Program | In Progress
- Bioethics | CITI Program In Progress
Languages
Arabic
Limited Working
Urdu
Native or Bilingual
Punjabi
Native or Bilingual
Hindi
Full Professional
Timeline
Cardiovascular Medical Assistant
Upper East Side Cardiology & The Vein Institute
2021.07 - 2022.09
Administrative Assistant
Northwestern Mutual Financial Network
2018.02 - 2020.10
Sales Associate
GUESS? INC
2018.02 - 2020.03
AWE Peer (Advocate for Wellness Education)
Marymount Manhattan College
2017.10 - 2018.05
Recruiter
Aeropostale Time Square Flagship
2014.03 - 2016.07
Master of Science - Healthcare Administration: Operations Management
Touro University Worldwide
Bachelor of Arts - Biopsychology & Sociology
CUNY: Bernard M. Baruch College
Bachelor of Arts - Biology & International Studies
Marymount Manhattan College
Similar Profiles
DILLAN TORRESDILLAN TORRES
Occupational Therapist at Upper East Side Rehabilitation and Nursing CenterOccupational Therapist at Upper East Side Rehabilitation and Nursing Center
Michelle LondonMichelle London
Operations Manager at Hotel 57/Courtyard Upper East SideOperations Manager at Hotel 57/Courtyard Upper East Side
Johanny TapiaJohanny Tapia
Produce Team Leader at Whole Foods Market, Upper West Side LocationProduce Team Leader at Whole Foods Market, Upper West Side Location