Summary
Overview
Work History
Education
Skills
Softwares
Websites
Certification
Timeline
Generic
Wardah Najam

Wardah Najam

Lahore

Summary

Highly-focused and ambitious Human Resources Manager bringing 5+ years management experience with extensive customer service, public relations and philanthropic background. Astute and proactive problem-solver, talented in key HR functions, spanning employee hiring, training, development and retention-promoting relationship building.

Overview

5
5
years of professional experience
1
1
Certification

Work History

People Lead and Culture Manager

Unlayer
Lahore, Pakistan
06.2023 - Current
  • Developed and implemented cultural initiatives to foster a positive work environment.
  • Organized team building activities such as workshops, seminars, and retreats to promote collaboration among staff members.
  • Monitor employee satisfaction surveys to identify opportunities for improvement in corporate culture.
  • Evaluate performance on quarterly, bi-annual and annual basis.
  • Manage compensation and already existing benefits.
  • Identify training needs and organize workshops and sessions for the employees.
  • Formulate strategies to align the hybrid, remote and on site teams to collaborate seamlessly for smooth transition.
  • Introducing customized benefits tailored to the employees needs.
  • Organizing mental health awareness sessions and exercises with in the team to boost their productivity.

HR & Operations Manager

Chahyay
Lahore
03.2022 - 06.2023
  • As an accomplished HR Manager at Chahyay, I was promoted to the role of Operations Manager within a year of my employment, in recognition of my outstanding performance and leadership abilities
  • Successfully oversaw the day-to-day operations of the company, managing resources, and streamlining processes to ensure optimal efficiency
  • Lead and motivate cross-functional teams to achieve ambitious targets and improve profitability.
  • Directed and coordinated HR operations, policies, and procedures.
  • Developed strategies to improve recruitment, onboarding, retention, and employee relations initiatives.
  • Conducted performance evaluations for employees on an quarter and annual basis.
  • Oversaw payroll processes for accuracy of hours worked and wages paid.

Human Resources Manager (Remote)

Polar Strategy
Lahore, Pakistan
03.2022 - 05.2023
  • Developed and implemented recruitment strategies to attract qualified candidates.
  • Identified, screened and interviewed potential employees.
  • Conducted background checks and reference checks of prospective employees.
  • Created job postings, tracked applicants and maintained applicant database.
  • Organized orientation sessions for new hires and provided them with onboarding information.
  • Maintained employee records in accordance with company policy and applicable legal requirements.
  • Assisted in the development of performance management systems including goal setting, performance reviews, corrective action plans and disciplinary procedures.
  • Managed full-cycle human resource operational activities to maximize HR employee performance.
  • Evaluated performance after setting KPI(S) by collaborating with the HOD(S) and other stakeholders.

HR Manager

Hire Direct
Lahore
03.2021 - 02.2022
  • Successfully led recruitment efforts across multiple countries and played a key role in the company's growth and success
  • Developed and implemented HR strategies to improve employee engagement and retention.
  • Conducted recruitment process for new hires, including job postings, interviews and background checks.
  • Managed performance reviews, disciplinary actions and salary negotiations.
  • Due to my exceptional performance and ability to consistently exceed expectations I was handed over the role of Project Manager too.
  • Demonstrated my strong leadership skills by effectively managing teams and delivering projects on time and within budget.

HR/ Operations Manager

Nodesol
Lahore
03.2019 - 03.2021
  • Developed and executed HR strategies, managing employee relations, and ensured compliance with company policies and legal requirements
  • Managed talent acquisition, employee retention, and organizational development.
  • Directed and coordinated HR operations, policies, and procedures.
  • Conducted performance evaluations for employees on an annual basis.
  • Partnered with other departments to develop training programs that meet organizational needs.

Education

Bachelors in Public Administration -

Lahore College For Women University
Lahore, Pakistan

Skills

  • Recruitment and Staffing
  • Benefits Administration and Management
  • Company Policies
  • Payroll Oversight
  • Employee Retention
  • HRIS Software
  • Employee Evaluations
  • Performance Management
  • Training Programs
  • Dispute Mediation
  • Policy Enforcement
  • Employee Engagement
  • Risk Management
  • Staff Management
  • Organizational Development
  • Recordkeeping
  • Team Building
  • Content Writing
  • Policy Writing
  • Strong Interpersonal Skills
  • Exceptional Communication Skills
  • Leadership
  • Public Speaking
  • Interviewing Skills
  • Decision-Making
  • Organization's Needs Assessments
  • Can-do attitude
  • Active Listening
  • Conflict Resolution

Softwares

  • HRIS (Bamboo HR, Orange, Resource Inn and PayPeople
  • ATS (Breezy HR)
  • Editing Tools (Canva, Visme and Unlayer)
  • Recruitment Tools (Linkedin RecruiterLite, Jobee, Rozee, Indeed and Glassdoor)
  • AI Tools ( Jasper and ChatGPT)

Certification

  • Human Resource Management
  • People Management
  • Organizational Behavior
  • Project Management

Timeline

People Lead and Culture Manager

Unlayer
06.2023 - Current

Human Resources Manager (Remote)

Polar Strategy
03.2022 - 05.2023

HR & Operations Manager

Chahyay
03.2022 - 06.2023

HR Manager

Hire Direct
03.2021 - 02.2022

HR/ Operations Manager

Nodesol
03.2019 - 03.2021

Bachelors in Public Administration -

Lahore College For Women University

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Wardah Najam