Self-motivated professional highly experienced in guest services. Pleasant personality coupled with talents in customer relations, recordkeeping and problem-solving.
Overview
2
2
years of professional experience
Work History
Front Desk Receptionist
ABC Transportation
Alexandria, VA
12.2024 - Current
Performed data entry into computer systems to maintain accurate records of customer information.
Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
Monitored and ordered office supplies, ensuring adequate stock levels.
Responded to customer inquiries via phone, email, and in person.
Store Associate
Clinix Plus Pharmacy
LAHORE, PUNJAB
01.2023 - 10.2024
Assisted customers with product selection based on their needs and preferences.
Processed merchandise returns and exchanges for customers to refund payments, trade items, and offer store credit.
Performed daily opening and closing procedures for store operation.
Identified problems or discrepancies in inventory levels and notified supervisor accordingly.