Warnar Diao
Houston,TX
Summary
Eager to put my 6 years of customer service and over 2 years of materials management experience to good use, pursuing management opportunities that will allow me to put my advanced skills in staff training and development to use. Capable of remaining professional and calm in stressful situations, top performer with a track record of achieving and exceeding objectives. Fluent in three languages: English/Visayan/Tagalog
Overview
7
7
years of professional experience
Work History
Bagger
H-E-B
11.2018 - 07.2022
- Maintained cleanliness and organization of bagging area to support operational standards.
- Assisted customers with inquiries about products and services to improve shopping experience.
- Adapted quickly to changing workflows and store demands, ensuring consistent performance.
- Worked together with cashiers to guarantee customer satisfaction.
- Returned unwanted merchandise and retrieved specially requested products.
Personal Curbside Shopper
H-E-B
11.2018 - 07.2022
- Communicated effectively with customers regarding order status and substitutions.
- Communicated clearly with customers via phone or online chat regarding order details, substitutions or additional requests.
- Ensured safety and quality control by double-checking orders before delivering them to customers'' vehicles.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Helped customers locate products and checked store system for merchandise at other sites.
Cashier
Wal-Mart
07.2022 - 02.2023
- Processed customer transactions accurately and efficiently using point-of-sale (POS) systems.
- Monitored cash drawer for discrepancies, ensuring accountability and accuracy in financial transactions.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Assisted customers with returns, refunds and resolving transaction issues.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Self-Checkout Assistance
Wal-Mart
07.2022 - 01.2023
- Enhanced customer satisfaction by providing personalized assistance and addressing their unique needs.
- Contributed to a positive team atmosphere by offering assistance and support to colleagues as needed, fostering an environment of mutual respect and collaboration.
- Responded promptly to alarms or calls for assistance, effectively diffusing tense situations with conflict resolution skills.
- Provided exceptional customer service by addressing client concerns promptly, offering assistance with any related questions or challenges that arose.
Supply Chain Representative
MD ANDERSON
02.2023 - Current
- Developed and maintained relationships with suppliers to ensure timely delivery of materials.
- Conducted data analysis to support decision-making in supply chain operations.
- Developed comprehensive performance metrics to monitor supply chain efficiency and identify areas for improvement.
- Established effective communication channels between departments for seamless supply chain operations.
- Improved consistency of on-time arrivals through effective logistics management and travel route planning.
- Reduced inventory levels and improved supply chain visibility using strategic initiatives.
Education
High School Diploma -
St. Paul University Dumaguete
L. Rovira Rd, Dumaguete City, Negros Oriental, Phi01.2016
No Degree - Business Administration And Management
Lone Star College Montgomery
3200 College Park Dr, Conroe, TX 77384Skills
- Clear communication
- Data entry
- Strong work ethic
- Team contribution
- Effective multitasking
- Customer Service-oriented
- Workplace safety
- Punctual and dependable
Languages
English
Full Professional
Filipino
Native or Bilingual
Timeline
Supply Chain Representative
MD ANDERSON
02.2023 - Current
Cashier
Wal-Mart
07.2022 - 02.2023
Self-Checkout Assistance
Wal-Mart
07.2022 - 01.2023
Bagger
H-E-B
11.2018 - 07.2022
Personal Curbside Shopper
H-E-B
11.2018 - 07.2022
High School Diploma -
St. Paul University Dumaguete
No Degree - Business Administration And Management
Lone Star College Montgomery
Similar Profiles
Elijah McLaughlinElijah McLaughlin
Pharmacy Technician Trainee at H-E-BPharmacy Technician Trainee at H-E-B
KaDee CannonKaDee Cannon
Food Sampler at H-E-BFood Sampler at H-E-B
Josh CarnesJosh Carnes
In-Store Shopper at H-E-BIn-Store Shopper at H-E-B
Wendy OrtizWendy Ortiz
Bakery Service Specialist at H-E-BBakery Service Specialist at H-E-B
Teia AllenTeia Allen
Senior Client Relations Specialist at Veterans Affairs Medical Center (Prosthetics)Senior Client Relations Specialist at Veterans Affairs Medical Center (Prosthetics)