Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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Warner Funes Jr

Austin,TX

Summary

Friendly Counter Attendant with strong communication and customer service skills. Dedicated to quickly and thoroughly resolving questions and issues to delight of patrons. Thrives in fast-paced settings. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals. Helpful professional offering several years of experience in service industry. Multitasking, personable individual willing to work hard to satisfy customer requests. Considered valuable employee and dedicated team player.

Overview

8
8
years of professional experience

Work History

Inside Counter Sales / Warehouse

Airgas USA, LLC
Austin, TX
09.2021 - Current

Keep store/warehouse stocked and organized.

Stay flexible to assist other branches when they are short-staffed.

Forklift Operator Certified.

Assist customers with fulfilling orders in person, online, and through the phone.

Receive payment and enter sales data into the computer.

Assist warehouse with exchanging/refilling cylinders.

Being on call for any medical emergencies 24/7

Manufacturing Technician

SSNE Group Inc.
San Jose , CA
01.2019 - 12.2021

Performed thorough mid-process inspections to ensure quality assurance.

Identified goals and evaluated manufacturing processes accordingly.

Worked with other professionals to outline and plan procedure changes.

Considered specifics, such as cost and timelines, prior to planning. Always worked to maintain a safe working environment by adhering to all safety standards.

Performed simple assemblies and complex installations.

Maintained accurate and complete manufacturing department records.

Worked well independently and on a team to solve problems. Organized and prioritized work to complete assignments in a timely, efficient manner.

Retail/Workshop Supervisor

San Jose Sharks
San Jose
09.2016 - 06.2020

Led sales, merchandising, and inventory control teams consisting of both full-time and part-time employees.

Managed merchandising standards for new product launches.

Quickly determined customers' needs and developed a solution to fit the scope of the issue.

Performed troubleshooting tasks on a range of devices and peripherals.

Continuously updated knowledge in related fields to effectively solve customer issues.

Managed the consistent implementation of visual merchandising displays according to company brand standards.

Education

High School Diploma -

Foothill Highschool
San Jose, CA
06-2013

Skills

  • Threat Assessment
  • Data Entry
  • Team building
  • Data Verification
  • Problem-solving abilities
  • Relationship Building
  • Self Motivation
  • Merchandise Stocking
  • Multitasking
  • Goal Setting
  • Product Inspection
  • Money Handling
  • Analytical Thinking
  • Team Collaboration
  • Problem-Solving
  • Decision-Making
  • Professionalism
  • Data Documentation
  • Teamwork and Collaboration

Affiliations

  • Critical thinking and problem solving
  • quick learner
  • Ability to work under pressure & multitask
  • Effective time management
  • Conversational Spanish
  • Knowledge of power tools & hand tools
  • Computer skills
  • Team player

Timeline

Inside Counter Sales / Warehouse

Airgas USA, LLC
09.2021 - Current

Manufacturing Technician

SSNE Group Inc.
01.2019 - 12.2021

Retail/Workshop Supervisor

San Jose Sharks
09.2016 - 06.2020

High School Diploma -

Foothill Highschool
Warner Funes Jr