Warner Johnson
Aurora,CO
Summary
Highly-motivated job seeker with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service.
Overview
2
2
years of professional experience
Work History
Cashier/Customer Service Representative
Safeway
Aurora, CO
01.2024 - 05.2024
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Issued receipts, refunds, credits or change due to customers.
- Stocked shelves with merchandise when needed.
- Processed returns and exchanges of merchandise in accordance with store policies.
Cashier/Stocker/ Stock Room Associate
World Market
Aurora, CO
09.2023 - 01.2024
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Issued receipts, refunds, credits or change due to customers.
- Stocked shelves with merchandise when needed.
- Ensured compliance with all safety regulations within the store environment.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Reconciled transactions at end of shift using appropriate forms and reports to verify accuracy of transactions.
- Adhered to loss prevention policies such as monitoring suspicious activity in order to prevent shoplifting.
- Performed other duties as assigned by management.
- Helped customers find specific products, answered questions, and offered product advice.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Learned roles of other departments to provide coverage and keep store operational.
- Built and maintained productive relationships with employees.
- Received and processed incoming shipments of merchandise.
- Recorded quantity, type and value of materials or items received.
- Stocked shelves with newly arrived products.
- Arranged merchandise in an attractive manner to promote sales.
- Maintained accurate inventory records through manual systems and and or computerized databases.
Personal Shopper
King Soopers
Aurora, CO
09.2022 - 06.2023
- Assisted customers in selecting items that met their individual needs and preferences.
- Maintained a high level of customer service while ensuring customer satisfaction.
- Processed payments for purchased items using cash registers or other payment systems.
- Developed relationships with loyal shoppers by providing personalized shopping experiences.
- Followed proper procedures when accepting returns or exchanging items for customers.
- Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
- Secured and stored items until customer pickup.
- Satisfied customers with quick, accurate service under tight deadlines.
- Assisted teammates with daily tasks during peak periods.
- Maintained positive relationships with grocery store personnel by being consistently professional and friendly.
- Scanned items when pulling from shelves to update system stock information.
- Suggested comparable products to replace out-of-stock items.
- Operated register, handled cash and processed credit card transactions.
Cashier/Customer Service Representative
MAD Greens
Aurora, CO
02.2022 - 08.2022
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Ensured compliance with all safety regulations within the store environment.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Performed other duties as assigned by management.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Accepted cash and credit card payments, issued receipts and provided change.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Learned roles of other departments to provide coverage and keep store operational.
- Built and maintained productive relationships with employees.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Tracked orders from start to finish to ensure timely delivery of goods or services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Education
High School Diploma -
Eaglecrest High Scholl
Aurora, CO05-2024
Skills
- Customer Assistance
- Staff Mentoring
- Product Knowledge
- Time management skills
- Loss Prevention
- Order Taking
- Inventory Control
- Records Maintenance
- Daily Reporting
Timeline
Cashier/Customer Service Representative
Safeway
01.2024 - 05.2024
Cashier/Stocker/ Stock Room Associate
World Market
09.2023 - 01.2024
Personal Shopper
King Soopers
09.2022 - 06.2023
Cashier/Customer Service Representative
MAD Greens
02.2022 - 08.2022
High School Diploma -
Eaglecrest High Scholl
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