Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
11
11
years of professional experience
Work History
Inbound/Outbound Manager
Dollar General Distribution Center
05.2022 - Current
Reviews current or future trends that indicate possible gaps in inbound or outbound functions and makes recommendations based on findings.
Participates on distribution center management team; develops action plans for conducting internal analyses and gap identification.
Conducts daily status meetings with management team to review prior day’s performance and to develop action plan for current day.
Leads development of and communicates Productivity Improvement Plan for each performance indicator or area identified for improvement.
Conducts observations to identify areas for change; conducts analyses to develop action plans to address operational and employee gaps.
Leads inbound or outbound team in goals and measurement development and implementation.
Reviews strategic goals of inbound or outbound area and sets performance goals.
Conducts weekly staffing reviews with Operations Manager and Human Resources to determine appropriate staffing levels for inbound or outbound departments.
Communicates with company carrier regarding store loads.
Operations Supervisor
Dollar General Distribution Center
01.2021 - 05.2022
Reviews WMS reports; notifies WMS personnel regarding shut downs or other WMS failures.
Utilizes standard operating procedures to resolve and correct problems; communicates issues to Inbound/Outbound Manager.
Reviews reports to determine daily department staffing levels; review staffing plan with Inbound/Outbound Manager.
Develops continuity in utilization of Labor Transfer pay program.
Conducts weekly and monthly staffing review with Inbound/Outbound Manager.
Maintains employee records on a daily basis.
Supports safety programs to reduce or eliminate injuries.
Conducts annual employee reviews and merit increase evaluations.
Interviews and selects candidates for employment in partnership with Human Resources department.
Performs counseling sessions and is empowered to dismiss employees in applicable situations.
Loader
Dollar General Distribution Center
08.2020 - 01.2021
Operated power jacks to maneuver products onto trailers.
Collaborated with team members to maintain efficient workflow.
Followed all safety and security protocols to minimize risk of injury.
Checked accuracy of product packaging and labeling, rectifying any issues.
General Manager
Iron Arch Management
10.2012 - 08.2020
Maximized efficiency by coaching and mentoring personnel on shift management principles, company procedures and operations systems.
Managed budget implementations, employee reviews, training, and schedules
Oversaw inventory by ordering precise quantities of stock and executing corrective actions to drive profitability.
Conducted interviews and hired quality candidates
Analyzed and interpreted store trends with QSR software to facilitate planning.
Created work schedules according to sales volume and number of employees.
Oversaw, trained and encouraged 40+ managers and crew, promoting culture of efficiency and performance.
Engaged and interacted with customers to create positive dining experiences and drive revenue growth.
Drove year-over-year business growth while leading operations, strategic vision and long-range planning.
Provided thoughtful guidance to personnel in navigating and resolving snags in productivity.
Implemented operational strategies and effectively built customer and employee loyalty.
Assessed reports to evaluate performance, develop targeted improvements and implement changes.
Reduced process bottlenecks by training and coaching employees on practices, procedures and performance strategies.
Enhanced operational efficiency and productivity by managing budgets, accounts and costs.
Education
High School Diploma -
Beloit Memorial High School, Beloit, WI
06.2006
Skills
Team Leadership
Conflict Resolution
Operations management
Highly adaptable
Training and Development
Employee scheduling
Effective leader
Self sufficient
Timeline
Inbound/Outbound Manager - Dollar General Distribution Center
05.2022 - Current
Operations Supervisor - Dollar General Distribution Center
01.2021 - 05.2022
Loader - Dollar General Distribution Center
08.2020 - 01.2021
General Manager - Iron Arch Management
10.2012 - 08.2020
Beloit Memorial High School - High School Diploma,