Warren Ampofo
Elkridge,MD
Summary
Dynamic professional with over 6 years of experience in sales and client engagement, driving revenue growth in financial services, insurance, and inside sales sectors. Proven ability to mentor and guide youth through challenges and developmental stages, leveraging effective communication skills to foster trust and rapport. Expertise in conflict resolution techniques and motivational strategies enhances the capacity to navigate complex interpersonal dynamics. Committed to empowering individuals while achieving organizational goals through strategic relationship building and support.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Youth Mentor
Lead 4 Life
2025.07 - Current
- Mentor at-risk youth through structured leadership and life-skills programming centered on accountability, goal setting, and workforce readiness
- Facilitate individual coaching and group workshops on communication, career exploration, conflict resolution, and personal development
- Partner cross-functionally with educators, counselors, and program leaders to execute tailored growth plans
- Track participant outcomes and deliver formal progress reporting to Department of Social Services and leadership teams
- Selected as a trusted role model reinforcing discipline, professionalism, and long-term planning
Loan Consultant
Auto Approve
2025.01 - 2025.07
- Led customers through end-to-end auto refinance processes while improving offer acceptance through consultative negotiation
- Educated borrowers on lending structures, saving opportunities, and document requirements
- Coordinated between lenders and consumers to accelerate approvals and improve satisfaction scores
Inside Sales Representative
Angi (Angie’s List)
2024.10 - 2025.01
- Executed 150+ outbound calls daily and sustained 3+ hours of talk time while consistently achieving activity and revenue targets
- Negotiated advertising packages and overcame objections using value-based selling frameworks
- Conducted in-depth prospect research to personalize outreach and increase conversion rate
Account Executive
National Debt Relief
2023.02 - 2024.03
- Closed $1M+ in monthly revenue multiple times; inducted into Million Dollar Club for elite performance
- Consulted financially distressed clients on customized debt-relief strategies while maintaining compliance standards
- Managed full sales cycles within Salesforce CRM, maintain accurate forecasting and documentation
Certified Debt Specialist
Beyond Finance (Accredited Debt Relief)
2022.08 - 2023.01
- Ranked as a top producer, enrolling $600K+ in debt monthly while exceeding weekly and monthly KPIs
- Delivered personalized financial solutions through needs-based assessments and strategic negotiation
- Maintained meticulous CRM records supporting pipeline health and regulatory compliance
Ramp Agent / Baggage Handler
Southwest Airlines
2018.11 - 2022.09
- Operated in fast-paced, safety-critical airport environments requiring precision, teamwork, and regulatory compliance
Insurance Sales Agent & Financial Professional
New York Life Insurance Co
2022.04 - 2022.08
- Generated new business through cold-calling, referrals, event marketing, and scheduled consultations
- Educated clients on protection and investment solutions while delivering high-touch service experiences
- Build and retained long-term client relationships through proactive follow-up
Inside Sales Consultant
IMatrix
2021.10 - 2022.03
- Produced 75-100+ daily outbound calls and supported Account Executives in closing new business
- Leveraged Salesforce to manage pipelines and boost conversion rates
- Led daily team huddles and assisted with coaching peers on sales strategy execution
Sales Consultant
Volvo
2021.06 - 2021.10
- Sold luxury vehicles and ancillary services while consistently meeting dealership performance targets
- Built pipelines through follow-up cadence, appointment setting, and relationship-driven prospecting
Ramp Agent / Baggage Handler
American Airlines
2015.06 - 2018.11
- Operated in fast-paced, safety-critical airport environments requiring precision, teamwork, and regulatory compliance
Education
Bachelor of Science - Business Administration
University of Maryland Global Campus
Skills
- Goal planning
- Client relationship building
- Group and individual sessions
- Mentoring
Certification
CPR & First Aid Certification – American Heart Association (AHA) | Valid through July 2027
Timeline
Youth Mentor
Lead 4 Life
2025.07 - Current
Loan Consultant
Auto Approve
2025.01 - 2025.07
Inside Sales Representative
Angi (Angie’s List)
2024.10 - 2025.01
Account Executive
National Debt Relief
2023.02 - 2024.03
Certified Debt Specialist
Beyond Finance (Accredited Debt Relief)
2022.08 - 2023.01
Insurance Sales Agent & Financial Professional
New York Life Insurance Co
2022.04 - 2022.08
Inside Sales Consultant
IMatrix
2021.10 - 2022.03
Sales Consultant
Volvo
2021.06 - 2021.10
Ramp Agent / Baggage Handler
Southwest Airlines
2018.11 - 2022.09
Ramp Agent / Baggage Handler
American Airlines
2015.06 - 2018.11
Bachelor of Science - Business Administration
University of Maryland Global Campus