Talented worker with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach. Industrious and enthusiastic management professional offering years of deli and retail experience. Proven to consistently meet productivity, business and customer service objectives. Skillfully work with all employees to enhance performance and improve day-to-day processes. Diplomatic in resolving internal and customer issues to maximize satisfaction. Talented Team Trainer highly effective at building team cohesion by assisting members to provide high-quality service and understand all roles. Offering 4 years of relations, experience, and adaptable, friendly approach. Effective manager with strong background in directing, training and motivating staff to achieve full potential. Perceptive with keen talent for identifying employee weaknesses and tactfully addressing with constructive feedback. Proficient worker delivering encouragement and feedback to help employees be successful. Energetic professional with great poise.
Hi, I’m
Warren Brown
Pearl River,New York
Summary
Overview
10
years of professional experience
Work History
Best Buy
Home And Theater Agent
12.2021 - Current
Job overview
- Established positive flow of communication with agents, clients, and personnel involved in closing transactions.
- Installed and configured new equipment and systems according to company standards.
- Diagnosed and troubleshot system faults, identifying equipment issues and resolutions.
- Used hand and power equipment for hoisting, measuring, testing, and drilling of various types of installations.
- Maintained high level of safety when using hand and power equipment for hoisting, measuring, testing, and drilling of various types of installations.
- Evaluated equipment to determine if it needed to be repaired or replaced.
- Scheduled and performed maintenance, repair and upgrades of existing equipment and systems.
- Followed all company guidelines regarding safety procedures when out in field.
- Established and maintained effective working relationships with vendors and contractors to support operations.
- Worked with diverse types of weather and ground conditions.
- Researched and implemented new technologies and equipment.
- Spread out articles or materials and examined for holes, tears and other defects.
- Developed and implemented strategies for optimal performance and reliability of installed systems.
Neighbor Pharmacy
Narcotics Delivery Driver
09.2019 - 11.2021
Job overview
- Completed on-time deliveries by choosing best and most efficient routes.
- Delivered packages to customer doorsteps and business offices.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Verified accuracy of all deliveries against order forms.
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Followed corporate procedures to maintain company and customer data confidentiality.
- Determined quickest and safest routes for delivery by using effective planning and organizational skills.
- Successfully avoided time delivery delays by carefully planning best routes.
- Promoted customer satisfaction by addressing or escalating concerns for quick resolution.
- Fostered positive working relationships with regular customers.
- Worked with road knowledge, GPS systems and paper maps to navigate planned route and make adjustments.
- Answered common customer questions, accepted payments and completed paperwork at delivery and pickup locations.
Luigi O' Grady's
Manager
06.2015 - 08.2019
Job overview
- Improved operational planning and business frameworks to enhance resource utilization and reduce waste
- Boosted team member productivity by enhancing performance monitoring and instituting motivational approaches
- Trained and guided team members to maintain high productivity and performance metrics
- Evaluated employees’ strengths and assigned tasks based upon experience and training
- Maintained team efficiency by strategically delegating daily activities, monitoring output and rewarding positive contributions
- Facilitated change management activities for department and staff of many individuals
- Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands
- Recruited and developed multiple employees for front and end of store
- Trained new employees in specific job requirements
- Upheld strict security and safety procedures to protect business from financial losses due to theft or careless mismanagement
ShopRite
Overnight Stocker
04.2015 - 06.2015
Job overview
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks
- Performed light housekeeping and cleaning by discarding trash and cardboard and sweeping and mopping floors
- Stayed current on available products, store promotions and customer service policies to better assist with any need
- Readied items for sales floor stocking by affixing tags and preparing pallets
- Realigned merchandise throughout assigned section to give shelves and racks professional appeal
- Scanned shelves and product cases to locate expired, outdated and spoiled items
- Checked for outdated and overripe items and removed them from inventory to eliminate illness and other risks
- Removed all boxes and related trash from sales floor
- Inspected floor displays, noted missing items and immediately replenished merchandise
- Collected assigned merchandise and transported to store floor locations using hand trucks
- Unboxed product and placed on shelves in attractive manner according to layout guidelines
JC Penney Co Inc.
Floor Salesman
06.2014 - 12.2014
Job overview
- Operated cash registers and managed financial transactions
- Blocked and faced products on displays and shelves in accordance with company policy
- Adhered to all safety processes and procedures when stocking store to avoid falls and other injuries
- Greeted customers daily and responded to questions regarding services and products
- Removed all debris and packaging from boxes and separated for recycling or disposal
- Supported promotional plans by updating signage with price changes
- Readied items for sales floor stocking by affixing tags and preparing pallets
- Collaborated with sales team members to stay current on inventory levels, complete accurate orders and resolve item issues
- Stayed current on available products, store promotions and customer service policies to better assist with any need
- Delivered store policy information to patrons at checkout, reducing customer service complaints and calls
- Assisted customers by finding items quickly and with enthusiasm, boosting store satisfaction
Modell's Sporting Goods
Shoe Sales Associate
05.2013 - 10.2013
Job overview
- Worked with clients to determine specific needs and helped choose appropriate materials for functionality and style
- Managed inventory of materials and supplies for general use and specific projects to consistently meet client needs and maximize satisfaction
- Negotiated agreements between employees to clarify misunderstood directions and resolve conflicts affecting performance
- Increased shoemaking profits through effective client services and vendor negotiations
- Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately
- Became highest seller weekly for my store and against many competing stores
- Worked with Department Manager to resolve efficiency problems, improve operations and provide exceptional customer service
Education
Rockland Community CollegeSuffern, NY
Associate of Science from Liberal Arts And Sciences
University Overview
Pearl River High SchoolPearl River, NY
High School Diploma
University Overview
Skills
- Business Administration
- Strategic planning
- Verbal and written communication
- Staff management
- Creative merchandising
- Team building expertise
- Employee relations
- Consistently meets sales goals
- Detail-oriented
- Active listening skills
- Retail merchandising experience
- Motivated team player
- People-oriented
- Strong interpersonal skills
- Positive and friendly
- Cash handling and management
- Quick learner
- Capital improvement planning
- Excellent multi-tasker
Love and play all sports
Love and play all sports
Try to actively and properly play all sports within capabilities. Have a high level for competition and have a rigid and disciplined work ethic to get better and better each time I play.
Timeline
Home And Theater Agent
Best Buy
12.2021 - Current
Narcotics Delivery Driver
Neighbor Pharmacy
09.2019 - 11.2021
Manager
Luigi O' Grady's
06.2015 - 08.2019
Overnight Stocker
ShopRite
04.2015 - 06.2015
Floor Salesman
JC Penney Co Inc.
06.2014 - 12.2014
Shoe Sales Associate
Modell's Sporting Goods
05.2013 - 10.2013
Rockland Community College
Associate of Science from Liberal Arts And Sciences
Pearl River High School
High School Diploma
Similar Profiles
Sade AndersonSade Anderson
Geek Squad Agent at Best BuyGeek Squad Agent at Best Buy
Anthony ApodacaAnthony Apodaca
Sales Associate at Best BuySales Associate at Best Buy
Steven IngramSteven Ingram
Autotech Level 2 Lead at Best BuyAutotech Level 2 Lead at Best Buy
Kaylyn SchonertKaylyn Schonert
Sales Associate at Best BuySales Associate at Best Buy
Kaleigh NonnonKaleigh Nonnon
Cashier at YoFreshCashier at YoFresh