Warren Coleman Jr
Berlin,NJ
Summary
Experienced Professional skilled in optimizing systems and processes to improve facility and operational functionality. Demonstrated expertise in people management, childcare, lifestyle management, relationship management, scheduling, payroll administration, and inventory control. Strong ability to effectively communicate and provide instructions to support organizational vision and leadership. Proficient in policy maintenance and foundational property management.
Overview
12
12
years of professional experience
Work History
Strategic Clarity and NLP Coach
WC Coaching Group
Voorhees, NJ
12.2023 - Current
- Provided participants with guidance to develop skills and reach desired goals.
- Created individualized plans and monitored progress of clients towards set objectives.
- Organized and implemented training sessions, drills, and exercises to improve technique, skills, and strengths.
- Managed budgeting matters related to equipment purchases, travel expenses .
- Provided advice on operational processes, business development initiatives, organizational changes and other areas of improvement.
- Facilitated workshops with cross-functional teams to review current practices related to innovation and growth opportunities.
Site Supervisor
Encouraging Kids Family and Resource Center
Woodbury, NJ
01.2020 - Current
- Collaborated with leadership to establish a unified vision for the location and drive facility and operational enhancements in alignment with the vision.
- Systematically assessing the performance of vendors and conducting necessary adjustments for effective management of maintenance and construction issues.
- Proactively address any challenges or obstacles that may arise during the implementation of changes.
- Develop and implement emergency procedures for transportation, such as in case of accidents or delays.
- Created and maintained a comprehensive budget encompassing all facility and operational expenses, closely monitoring performance to identify opportunities for enhancement.
- Facilitated a positive impression on parents during interview process by providing relevant information and creating comfortable surroundings.
- Respond to any concerns or questions that parents may have about the program.
- Organize activities and events that are fun, engaging, and educational for children with disabilities, while encouraging positive interactions between staff and children, fostering a sense of trust and respect.
- Organized daily workflow for the team, ensuring tasks were completed on time and within budget.
- Provided support and intervention for children with disabilities during manic episodes to promote a safe environment.
Facility Coach
We Rock The Spectrum
Mount Laurel, NJ
01.2021 - 08.2021
- Address performance issues proactively and provide the necessary support and resources to help employees improve.
- Encourage a culture where employees are motivated to learn, grow, and improve their performance.
- Ensure that sanitization is a top priority during open hours, even when the facility is busy.
- Regularly assess the effectiveness of sanitization procedures and adjust as needed.
- Develop contingency plans to handle unexpected situations, such as equipment failures or last-minute cancellations, that may impact appointments.
Lead Patient Liaison
Strive Physical Therapy
Moorestown, NJ
09.2012 - 01.2020
- Track inpatient visit attendance and other key metrics to evaluate the effectiveness of initiatives to increase visitation.
- Utilize technology to streamline communication and improve efficiency, such as electronic health records and patient portals.
- Keep up to date on changes in insurance regulations and their impact on the facility's operations.
- Work closely with other departments, such as patient services and billing, to ensure a seamless patient experience.
- Promote a collaborative and supportive team culture, where employees work together to achieve shared goals.
- Assisted in providing a positive patient experience by attending to their needs and inquiries promptly.
- Assisted in resolving billing discrepancies between providers and insurers.
2nd Shift Team Lead
Papa Johns
Mount Holly, NJ
08.2014 - 01.2017
- Successfully led team in exceeding weekly quotas by managing functions of the staff and nurturing a supportive working atmosphere.
- Established an environment that fostered employee motivation to enhance their skills and achieve personal development.
- Facilitated open and honest communication between managers and employees to encourage feedback.
- Monitored KPIs to assess the impact of improvement initiatives and identify potential areas for additional enhancement
- Developed expertise in leadership skills, team building, and conflict resolution
- Executed quarterly assessments to nourish and develop a thriving workforce that supported corporate growth.
- Trained new team members on their roles and responsibilities within the department.
- Addressed customer complaints promptly and professionally in order to maintain good customer relations.
- Managed payroll functions for shift personnel including time-off requests, overtime approvals.
Education
High School Diploma -
Lenape High School
Medford, NJSome College (No Degree) - Agricultural Business And Management
Rowan College At Burlington County
Pemberton, NJSome College (No Degree) - Business Administration and Management
Mercer County Community College
Trenton, NJSome College (No Degree) -
Congregational Outreach Intern.
Trenton, NJSome College (No Degree) - Organizational Leadership
School of Leadership
Chicago, ILSome College (No Degree) - Transformational Coaching Certification
Transformational Certification Program
OnlineSome College (No Degree) - Neuro-Linguistic Programming Master Practitioner
The Priority Academy
OnlineSkills
- Strategic Development
- Strategic Decision Making
- Team Management
- Project Supervision
- Process Optimization
- Strategic Business Development
- Key performance indicators (KPIs)
- Project Coordination
- Collaborative Team Development
- Conflict Management Skills
Accomplishments
- Published Author of "Allowing God the Control"
- Owner of WC Coaching Group
Affiliations
- Writing
- Working out
- Options Trading
- Aquascaping
- (RPG) and Puzzle Gaming
Timeline
Strategic Clarity and NLP Coach
WC Coaching Group
12.2023 - Current
Facility Coach
We Rock The Spectrum
01.2021 - 08.2021
Site Supervisor
Encouraging Kids Family and Resource Center
01.2020 - Current
2nd Shift Team Lead
Papa Johns
08.2014 - 01.2017
Lead Patient Liaison
Strive Physical Therapy
09.2012 - 01.2020
High School Diploma -
Lenape High School
Some College (No Degree) - Agricultural Business And Management
Rowan College At Burlington County
Some College (No Degree) - Business Administration and Management
Mercer County Community College
Some College (No Degree) -
Congregational Outreach Intern.
Some College (No Degree) - Organizational Leadership
School of Leadership
Some College (No Degree) - Transformational Coaching Certification
Transformational Certification Program
Some College (No Degree) - Neuro-Linguistic Programming Master Practitioner
The Priority Academy
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