Warren Frazer
Durham,NC
Summary
Proven expertise in maintaining high standards of cleanliness and organization, honed at Veterans Administration and Duke University Medical Center. Excelled in guest relations and chemical handling, significantly enhancing guest satisfaction and safety. Demonstrated exceptional customer service and maintenance coordination, contributing to improved efficiency and operational excellence.
Experienced with maintaining high standards of cleanliness and organization in guest rooms. Utilizes effective time management and attention to detail to ensure guest satisfaction. Track record of reliable teamwork and flexibility in meeting dynamic needs.
Overview
37
37
years of professional experience
Work History
Housekeeping Room Attendant
Veterans Administration
09.2019 - 06.2022
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
- Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
- Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Promoted a safe work environment by adhering to health and safety regulations while performing duties.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
Bio Medical Waste
Duke University Medical Center
08.2001 - 09.2018
- Demonstrated excellent customer service skills when interacting with clinical staff members, addressing concerns promptly and professionally while maintaining confidentiality as required by HIPAA regulations.
- Collaborated with clinical staff to identify needs for new equipment and technology upgrades.
- Improved patient safety, conducting thorough safety inspections on biomedical electronic equipment.
- Played a pivotal role in resolving complex technical issues involving multiple systems integration within the healthcare environment.
- Developed strong working relationships with equipment manufacturers'' representatives, fostering open communication channels for technical support and information exchange.
- Ensured accurate inventory management through meticulous record-keeping of parts, tools, and supplies used during repairs and maintenance tasks.
- Supported hospital-wide initiatives for safety and quality improvement by actively participating in committee meetings, workshops, and training sessions related to bio-medical electronics.
- Maximized equipment lifespan with routine calibration and adjustment procedures.
Laundry Attendant
St Albans VA
06.1985 - 09.1997
- Maintained a clean and organized work environment, ensuring optimal productivity and minimal downtime.
- Set up wash and dry cycles with appropriate settings such as spin speed, temperature, and cleaning agents.
- Supported team members in completing tasks efficiently, fostering a positive and collaborative work atmosphere.
- Assisted with cleaning and maintenance of laundry equipment to keep machines in proper working order.
- Managed inventory levels for laundry supplies such as detergents, softeners, and stain removers to prevent shortages or delays in service.
- Collaborated with housekeeping staff to ensure timely delivery of clean linens to guest rooms.
- Examined dried clothes to identify stains, tears and issues.
- Demonstrated strong attention-to-detail when folding clean linens according to hotel standards.
Education
High School Diploma -
Roosevelt High School
Roosevelt, NY06-1974
Expert Rifleman
United States Military
Roosevelt, NY06-1974
Skills
- Customer service
- Cleaning bathrooms
- Guest relations
- Vacuuming and sweeping
- Customer service-focused
- Mopping floors
- Dusting furniture
- Waste disposal
- Chemical handling
- Maintenance coordination
- Cleaning techniques
Timeline
Housekeeping Room Attendant
Veterans Administration
09.2019 - 06.2022
Bio Medical Waste
Duke University Medical Center
08.2001 - 09.2018
Laundry Attendant
St Albans VA
06.1985 - 09.1997
High School Diploma -
Roosevelt High School
Expert Rifleman
United States Military
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