Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
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Warren Greatsinger

Medford,MA

Summary

Dynamic sales professional with a proven track record over 13 years across various roles and areas of focus. Adept at utilizing CRM software to enhance customer relationships and drive results. Recognized for mentoring peers and achieving significant outreach improvements, showcasing both leadership and strategic thinking skills.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Sales Development Representative

Black Duck
Burlington , MA
10.2024 - Current
  • Collaborated with sales team to enhance sales pipeline development.
  • Created email and calling scripts, boosting outreach effectiveness and efficiency.
  • Led initiatives to improve processes, outbound messaging, and diversify sales support strategies.
  • Provided mentorship for new team members and guided less experienced SDRs in outreach tactics.

Sales Development Representative

Synopsys
Burlington, MA
04.2022 - 10.2024
  • Collaborated with sales team to strengthen pipeline development efforts.
  • Identified and engaged potential customers through cold calls, email campaigns, and social media outreach.
  • Promoted company products and services at trade shows and industry events.
  • Monitored progress against goals using CRM software, including Salesforce.

Client Account Manager (Insides Sales)

Pitney Bowes
Shelton, CT
06.2021 - 02.2022
  • Strengthened client relationships with PB by upgrading equipment and contracts.
  • Provided comprehensive training on effective use of company systems and processes.
  • Identified cross-selling opportunities to enhance customer value and satisfaction.
  • Resolved conflicts between customers and internal departments to ensure seamless service delivery.

Business Development Manager

Punchey
Milford, CT
01.2021 - 03.2021
  • Sole sales representative for a startup.
  • Developed and implemented strategies to increase sales and market share.
  • Drafted proposals for prospects in response to their requests for information.
  • Identified potential clients, built relationships, and negotiated contracts.

Junior Sales Account Executive

Yelp
New York, NY
02.2020 - 04.2020
  • SMB-focused account manager
  • Responsible for existing and new client relationships
  • Managed multiple client accounts simultaneously while providing excellent customer service.
  • Created detailed reports on account status and performance metrics.
  • Conducted sales calls to introduce products and services to potential customers.

Business Manager

Cadillac of Greenwich
Greenwich, CT
05.2019 - 10.2019
  • Directed dealership contracting and product sales division, ensuring compliance with interstate sales tax regulations.
  • Cultivated relationships with product and loan providers, including banks and credit unions.
  • Acted as a key member of sales force while managing main office responsibilities.

Sales Consultant/Assistant Finance Manager

Maritime Chevrolet
Fairfield, CT
02.2012 - 05.2019
  • Achieved 90th percentile in sales rankings among representatives.
  • Managed loan contracting, product sales, and compliance as assistant business manager.
  • Served as dealership's expert on consumer technology to enhance client engagement.

Education

Bachelor of Arts - American History

Southern Connecticut State University
New Haven, CT
06-2013

Skills

  • CRM software and email marketing
  • Lead generation and cold calling
  • Sales pipeline development
  • Sales management and training
  • Customer relationship management

Certification

Securities Industry Essentials Exam (08/2020 - 08/2024)

FINRA exam for prospective security industry professionals.

Leadership Growth Training Institute (10/2017 - 10/2017)

Otto Gross, Driving Sales

Week-long sales training with focus on inter-personal relationship growth, script development, and process reinforcement

Dealer Performance Group F&I Academy (10/2016 - 10/2016)

Dealer. Performance Group& Easycare

Weeklong finance product sales training with emphasis on script development, product knowledge, and claims process information

References

References available upon request.

Timeline

Sales Development Representative

Black Duck
10.2024 - Current

Sales Development Representative

Synopsys
04.2022 - 10.2024

Client Account Manager (Insides Sales)

Pitney Bowes
06.2021 - 02.2022

Business Development Manager

Punchey
01.2021 - 03.2021

Junior Sales Account Executive

Yelp
02.2020 - 04.2020

Business Manager

Cadillac of Greenwich
05.2019 - 10.2019

Sales Consultant/Assistant Finance Manager

Maritime Chevrolet
02.2012 - 05.2019

Bachelor of Arts - American History

Southern Connecticut State University

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