Warren Jones
San Antonio,TX
Summary
Developed skills in fast-paced educational environment, focusing on IT systems management, network administration, and user support. Demonstrates strength in problem-solving, project coordination, and cross-functional collaboration. Seeking to transition into new field, bringing dedication to leveraging technological expertise to drive organizational success.
Overview
6
6
years of professional experience
Work History
Family Health Companion
Family
San Antonio, TX
06.2024 - 01.2025
- Recognized changes in client behavior or health, promptly reporting concerns to appropriate healthcare providers for assessment and intervention.
- Upheld client confidentiality and privacy by respecting their personal boundaries and adhering to established professional guidelines.
- Demonstrated flexibility in adjusting schedules and responsibilities to accommodate client needs as they arose.
- Maintained a clean and safe living environment by performing light housekeeping tasks routinely.
- Assisted clients by performing laundry, meal preparation and other tasks.
- Maintained clean, safe, and well-organized patient environment.
Transportation Technology Coordinator
Judson ISD
Converse, TX
01.2023 - 06.2024
- Duties included administration and support of the bus routing systems, bus video systems, disciplinary referral system and parent use mobile app
- Implementing updated policies and procedures
- Training users on the various updates and best practices within the systems
- Implementing updated security policies and roles for the department
- Installed new hardware and oversaw maintenance of existing hardware to provide support for users.
- Coordinated with vendors to negotiate contracts and procure appropriate hardware and software solutions for organizational needs.
- Debugged, troubleshot and diagnosed issues with network infrastructure, computers and peripheral devices.
Technology Warehouse Inventory Coordinator
Judson ISD
Live Oak, TX
10.2021 - 10.2023
- Duties included implementing a new inventory system, inventory management, warehouse management, acquiring technology price quotes, technology ordering, project management, shipping, receiving, internal distribution of products, and general technology support
- Implemented new scan in/ can out policies for the warehouse
- Project management included large Chromebook, Cleartouch interactive panel, and laptop receipt, inventory, configuration, and organized distribution
- Resolved discrepancies between physical counts and electronic records through thorough investigation and reconciliation efforts.
- Reduced stock discrepancies by diligently investigating variances and resolving issues promptly.
Application Engineer
Judson ISD
Live Oak, TX
03.2019 - 10.2021
- Duties included administration and support of Microsoft Configuration Manager, Microsoft Endpoint Manager, Microsoft Azure, software distribution package creation, software license management, and trier 3 hardware and software support
- Served as a go-to technical expert within the organization on multiple occasions, providing timely guidance and input during critical decision-making moments.
- Delivered comprehensive training sessions on new technologies, increasing team knowledge and capabilities.
- Conducted research to determine client needs and implemented product testing plans.
Education
No Degree - Network Administration
National Institute of Technology
San Antonio03-2002
Skills
- Decision-making support
- Resilience strengthening
- Task delegation
- Empathy development
- Hardware troubleshooting
- Device configuration
- Hardware installation
- Software updates
- Technical support
- Technical assistance
- Inventory coordination
- Equipment maintenance
- Hardware maintenance
Timeline
Family Health Companion
Family
06.2024 - 01.2025
Transportation Technology Coordinator
Judson ISD
01.2023 - 06.2024
Technology Warehouse Inventory Coordinator
Judson ISD
10.2021 - 10.2023
Application Engineer
Judson ISD
03.2019 - 10.2021
No Degree - Network Administration
National Institute of Technology
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