Toni Lomayaktewa-Henry
San Carlos
Summary
Dedicated Patient Registrar at San Carlos Apache Healthcare, recognized for enhancing data accuracy and ensuring patient confidentiality. Skilled in insurance verification and adept at managing high-stress situations with professionalism. Proven ability to train team members, fostering collaboration and improving departmental workflows while maintaining exceptional customer service standards.
Offering strong organizational skills and friendly, professional demeanor, eager to learn and develop in healthcare setting. Brings ability to quickly adapt to new systems and procedures, with proficiency in data entry and customer service. Ready to use and develop administrative and communication skills in Patient Registrar role.
Developed strong administrative and communication skills in fast-paced medical environment, seeking to transition into new field. Experienced in managing patient interactions and maintaining accurate records while ensuring confidentiality. Equipped to bring high level of efficiency and attention to detail to any role in dynamic setting.
Overview
3
3
years of professional experience
Work History
Patient Registrar
San Carlos Apache Healthcare
05.2022 - Current
- Ensured patient privacy and confidentiality, adhering to HIPAA regulations in handling sensitive personal information.
- Trained new Patient Registrars on best practices, fostering consistency in work quality across the team members.
- Facilitated timely check-in by greeting visitors and establishing purpose of visits.
- Enhanced data accuracy by diligently verifying insurance coverage, demographic information, and other essential details.
- Managed high-stress situations calmly and professionally while prioritizing multiple competing demands during peak hours or emergency situations.
- Imaged and scanned patient and registration documentation into electronic patient records.
- Assisted in improving departmental workflows with timely completion of daily tasks such as updating patient records and scheduling appointments.
Education
High School Diploma -
Mt Turnbull Academy
Bylas, Az05-2017
Skills
- Organizational growth
- Patient confidentiality
- Professionalism and ethics
- Documentation accuracy
- Information documentation
- Insurance verification
- Data entry expertise
- Information collection
- Eligibility determination
- Electronic recordkeeping
- Teamwork
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Multitasking Abilities
- Active listening
- Acting Supervisor
Timeline
Patient Registrar
San Carlos Apache Healthcare
05.2022 - Current
High School Diploma -
Mt Turnbull Academy
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