Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Warren McCage

Rochester Hills,MI

Summary

Dynamic professional with a proven track record at UWM, excelling in loan processing and regulatory compliance. Adept at data entry and fostering teamwork, I effectively communicated with clients to ensure timely documentation. Recognized for enhancing operational efficiency and promoting a positive work environment through strong problem-solving skills.

Professional leader ready to drive team success and exceed objectives. Proven track record in team collaboration, strategic planning, and problem-solving. Known for strong communication skills, adaptability, and reliability.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Loan Processor

UWM
11.2024 - Current
  • Supported processing of loan documents using mortgage software systems.
  • Learned to evaluate credit reports and financial statements for loan eligibility.
  • Collaborated with team members to ensure timely submission of loan files
  • Communicated effectively with clients to gather necessary documentation.
  • Adapted quickly to new software tools and industry regulations related to loans.
  • Reviewed loan files for completeness, identified missing documentation, and generated condition lists for applicants.
  • Promoted a positive work environment through effective communication skills and teamwork initiatives.
  • Payoff pilot project member, played a key part in evaluating and underwriting for customer mortgage debt payoffs. Collaborated with cross-functional teams to asses risk and validate financial data.

Assistant General Manager

Noodles & Company
09.2023 - 11.2024
  • Assisted in daily operations, ensuring smooth workflow and efficient service delivery.
  • Coordinated staff schedules to optimize resource allocation and improve team productivity.
  • Monitored inventory levels, facilitating timely ordering and reducing stock discrepancies.
  • Resolved customer inquiries, enhancing satisfaction through effective communication and problem-solving skills.
  • Conducted training sessions for new employees, fostering a collaborative team environment.
  • Handled cash accurately and prepared deposits.
  • Motivated, trained, and disciplined employees to maximize performance.

Owner

Odd Habits Clothing
03.2021 - 11.2024
  • Developed and implemented marketing strategies to enhance brand visibility and customer engagement.
  • Managed inventory systems to optimize stock levels and reduce overhead costs.
  • Oversaw daily operations ensuring high standards of quality and customer service.
  • Cultivated relationships with suppliers to negotiate favorable terms and streamline procurement processes.
  • Analyzed sales trends to inform product selection and development decisions, driving revenue growth.
  • Managed day-to-day business operations.

Sales Lead

BRUH.
04.2023 - 09.2024
  • Led sales team to exceed quarterly targets through strategic planning and execution.
  • Developed comprehensive training programs to enhance team performance and product knowledge.
  • Analyzed market trends to identify growth opportunities and adjust sales strategies accordingly.
  • Collaborated with marketing teams to align promotional campaigns with sales objectives, increasing brand visibility.

Team Leader

Panera Bread
10.2021 - 09.2023
  • Led team in achieving operational goals, enhancing overall productivity and efficiency.
  • Developed training materials to onboard new team members effectively.
  • Coordinated daily activities, ensuring alignment with project timelines and objectives.
  • Implemented process improvements that reduced workflow bottlenecks and increased output quality.
  • Assisted in conflict resolution among team members to maintain a positive work environment.

Line Manager

Georgio's Pizza & Pasta
09.2019 - 10.2021
  • Oversaw daily operations, ensuring adherence to safety protocols and quality standards.
  • Mentored team members, fostering skill development and enhancing productivity.
  • Streamlined workflows, implementing process improvements that increased operational efficiency.
  • Conducted performance evaluations, providing constructive feedback to enhance team effectiveness.
  • Analyzed operational data to identify trends and recommend strategic adjustments for improved performance.
  • Reduced employee turnover through effective communication, regular feedback, and promoting a positive work environment.

Education

Rochester High School
Rochester, MI

Skills

  • Data entry
  • Teamwork and collaboration
  • Information verification
  • Regulatory compliance
  • Problem-solving
  • Attention to detail

  • Sales planning
  • Cross-selling techniques
  • Customer relations
  • Relationship building
  • Verbal and written communication

Certification

  • Certified [Job Title], [Company Name] - [Timeframe]

Languages

Chinese (Mandarin)
Limited Working

Timeline

Loan Processor

UWM
11.2024 - Current

Assistant General Manager

Noodles & Company
09.2023 - 11.2024

Sales Lead

BRUH.
04.2023 - 09.2024

Team Leader

Panera Bread
10.2021 - 09.2023

Owner

Odd Habits Clothing
03.2021 - 11.2024

Line Manager

Georgio's Pizza & Pasta
09.2019 - 10.2021

Rochester High School
Warren McCage