Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Warren Ricard

Midland,TX

Summary

Dynamic Pumpdown Supervisor at Canatex Completions Solutions with a proven track record in enhancing team productivity and customer satisfaction. Skilled in strategic planning and complex problem-solving, I effectively mentored staff and implemented safety protocols, fostering a culture of excellence and ensuring operational efficiency. Committed to delivering exceptional service and results.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Pumpdown Supervisor

Canatex Completions Solutions
07.2020 - Current
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
  • Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
  • Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
  • Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.

Tow Truck Driver

Midland Towing and Recovery
03.2020 - 07.2020
  • Recovered vehicles, completed private tows, and managed involuntary pick-ups on behalf of business and law enforcement professionals.
  • Provided reliable transportation for damaged vehicles while minimizing further damage using proper towing techniques.
  • Secured vehicle to tow truck and checked all attachments for safe operation.
  • Delivered exceptional customer service in high-stress situations, fostering positive relationships with clients and referral sources.
  • Collaborated with local law enforcement agencies to safely clear accident scenes and impounded vehicles.
  • Fastened chains, straps, covers, and binders to secure load during transit.
  • Advanced company reputation by consistently maintaining professionalism, punctuality, and quality service in all interactions with clients.
  • Performed minor roadside repairs for clients, reducing downtime and promoting repeat business opportunities.

Pump Technician

Johnson Specialty Tools
04.2019 - 03.2020
  • Troubleshot and repaired diverse types of pumps, restoring functionality quickly and effectively.
  • Completed pump installations with precision, ensuring optimal performance and minimal downtime.
  • Streamlined workflow processes by effectively prioritizing tasks based on urgency, complexity, and resource availability.
  • Reduced equipment failures through diligent preventative maintenance and routine inspections.

Service Technician

Dalbo Holdings Inc.
04.2017 - 12.2018
  • Installed new equipment and explained operation and routine maintenance protocols to customers.
  • Inspected equipment to diagnose operational issues.
  • Adhered to safety protocols and policies to reduce workplace hazards.
  • Responded to customer inquiries quickly and professionally to increase satisfaction.
  • Increased customer satisfaction by providing timely and efficient service for various technical issues.
  • Consistently met project deadlines under pressure situations while maintaining high-quality workmanship standards.
  • Reduced equipment downtime by performing regular maintenance checks and resolving potential problems.

Yard Hand

O-Tex Pumping LLC
08.2016 - 04.2017
  • Supported yard operations with the proper use of tools, machinery, and equipment following safety protocols.
  • Operated forklift and power washer to complete assigned yard tasks.
  • Conducted general clean up of entire yard and facilities to maintain safe working environment.
  • Maintained clean and organized work environment, promoting a safe and efficient workspace for all employees.
  • Stacked, loaded and unloaded materials to and from pallets, racks, and shelves.
  • Performed safety checks and routine maintenance on equipment, fostering safe operations.
  • Ensured timely completion of projects with effective collaboration and communication among team members.
  • Enhanced yard organization by implementing efficient space management techniques.
  • Checked equipment for safety and functionality before operating.

Education

Automotive

Midland College
Midland, Texas, TX
05-2018

High School Diploma -

Robert E Lee High School
Midland, TX
06-2016

Skills

  • Training and mentoring
  • Goal oriented
  • Customer service
  • Attention to detail
  • Employee motivation
  • Decision-making
  • Complex Problem-solving
  • Strategic planning
  • Staff discipline
  • Analytical thinking
  • Team building
  • Processes and procedures

Accomplishments

  • Resolved product issue through consumer testing.
  • Accomplished learning about my job efficiently so that i could move up from Equipment Operator to Pumpdown Supervisor.
  • Repaired multiple pieces of equipment to help save the company money to help remain cost efficient.

Certification

  • Class A Commercial Driver License - Since Jan. 17, 2022
  • PEC Safe Land/Safe Gulf Training
  • Valid Medical Certificate to operate a Commercial Vehicle

Timeline

Pumpdown Supervisor

Canatex Completions Solutions
07.2020 - Current

Tow Truck Driver

Midland Towing and Recovery
03.2020 - 07.2020

Pump Technician

Johnson Specialty Tools
04.2019 - 03.2020

Service Technician

Dalbo Holdings Inc.
04.2017 - 12.2018

Yard Hand

O-Tex Pumping LLC
08.2016 - 04.2017

Automotive

Midland College

High School Diploma -

Robert E Lee High School

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Warren Ricard