Summary
Overview
Work History
Education
Skills
Clearances
Certification
Timeline
Generic

Warren Salisbury, Jr.

Laurel,MD

Summary

Results-oriented professional with a proven ability to drive project success and meet organizational objectives. Excels in coordinating complex initiatives and fostering team collaboration to ensure timely delivery. Adaptable and committed to achieving high-quality outcomes, known for consistently delivering exceptional results.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Project/Program Manager of NIST Programs

PingWind, Inc.
04.2020 - Current
  • Point of Contact for the NICE, NVD, ITL Comms, and Privacy Workforce Working Group projects that are run on our subcontract for the National Institute of Standards and Technology (NIST)
  • Managed multiple high-priority projects simultaneously, effectively balancing resources and ensuring consistent progress across all initiatives.
  • Identified potential risks early in the planning process, developing mitigation strategies to minimize impact on project timelines and deliverables.
  • Coordinated with external partners to align project goals and objectives, fostering collaborative relationships for mutual success.
  • Delivered comprehensive monthly reports on NIST Program activities and statuses to stakeholders.

NIST Support

PingWind, Inc.
03.2015 - Current
  • Provided scribing and writing support for quarterly Information Security and Privacy Advisory Board (ISPAB) meetings under the NIST program.
  • Provided migration support for Computer Security Resource Center (CSRC) website transition to the new Kentico system.
  • Delivered support to the Commission on Enhancing National Cybersecurity as part of a program team.


Configuration/Change Manager

PingWind, Inc./Exeter LLC
04.2012 - Current
  • Ensured adherence to all configuration and change management processes for maintaining CMDB documentation and code artifacts.
  • Followed strict protocols to control and update CMDB according to CMMI Level 3 Certification standards.
  • Lead for all Configuration Management activities for our CMMI Level 3 Certification
  • Identified and monitoring changes to all configuration items
  • Conducted Configuration Control Board (CCB) meeting
  • Monitoring and evaluating all problems created in Change Management tool, processMax
  • Reduced resistance to change by employing empathetic communication and understanding the concerns of employees affected.
  • Creating and evaluating change requests in processMax to resolve problems
  • Review change requests for the next baseline with those who will be affected by the changes and get their agreement
  • Defined baseline information for each stage of the Software Development Lifecycle
  • Creating and evaluated baselines release requests of projects at all stages of the Software Development Lifecycle

WINDCHILL RV&S Consultant

PingWind Inc./Exeter LLC
04.2012 - 12.2023
  • Provided consulting support as the technical subject matter expert to the Center for Medicare and Medicaid Services (CMS) and their contractors for the PTC Windchill RV&S Application and Cloud bees CI Application tools
  • Worked with the support contracting team to advise on the proper configuration, installation, and implementation of the tools while assisting any CMS users with assistance with their client access, configuration, and troubleshooting
  • Was the lead technical specialist for all requests to integrate the applications with other third-party applications and system tools
  • Educated staff on organizational mission and goals to help employees achieve success.
  • Evaluated client needs and expectations, establishing clear goals for each consulting engagement.
  • Delivered high-quality presentations to stakeholders, effectively communicating project objectives and results.
  • Managed client relationships through regular check-ins and updates on project progress.
  • Delivered consultation support to Centers for Medicare and Medicaid Services (CMS) as well as their contractors regarding PTC WINDCHILL RV&S Application Tool.
  • Served as the administrator for the PTC WINDCHILL RV&S Application Tool
  • Engineered customized solutions using WINDCHILL RV&S tailored to client needs in Application Lifecycle Management.
  • Implemented solutions using the PTC WINDCHILL RV&S Application Lifecycle Management (ALM) tool to enhance the implementation of the Health Information Technology for Economic and Clinical Health (HITECH) application at CMS
  • Developed requirement gathering process through Agile-like collaboration with Application Owner.
  • Provided the application team with all design aspects are captured prior to starting the development of the system
  • Engineered and developed a comprehensive solution within PTC WINDCHILL RV&S System.
  • Worked with the testing team to address any system or functional testing issues prior to the production roll out
  • Deployed the application to the production environment for the HITECH Teams use
  • Created comprehensive documentation and facilitated workshops to instruct stakeholders on system usage.
  • Developed a method to build and deploy application code using PTC WINDCHILL RV&S System.
  • Ensured consistent data integrity across systems by integrating PTC WINDCHILL RV&S with ServiceNow.
  • Collaborated with the supporting contractor to implement Change Control and/or Source Control for application development within CMS
  • Developed the Change Management system for the Electronic Submission of Medical Documentation (esMD) Application for CMS using WINDCHILL RV&S Workflow
  • Provided CMS a solution for the automated application deployments and installations of various CMS Applications using third party COTS Products
  • Managed the creation of documentation and provided essential training to support contractors utilizing WINDCHILL RV&S / Electric Cloud Integration.
  • Provided CMS and their contractors with a solution that allowed communication between COTS products to verify that all data is updated accurately within all needed systems

Principal Engineer

VariQ
12.2011 - 04.2012
  • Reviewed plans, documents, and related materials to assess projected actions and advise on changes.
  • Developed innovative administration triggers within PTC WINDCHILL RV&S to manage requirements effectively.
  • Develop JavaScript modules for PTC Administration.
  • Utilized PTC WINDCHILL RV&S to handle contract requirements effectively.
  • Perform PTC Installation/Upgrades and maintenance
  • PTC WINDCHILL RV&S Integration with other enterprise tools
  • Improved reliability of systems by conducting root cause analyses and implementing corrective actions.
  • Optimized engineering processes by implementing innovative solutions and streamlining workflows.

Release Management Team Lead / PTC WINDCHILL RV&S Administration Team Lead

Lockheed Martin – CITIC
05.2007 - 12.2011
  • Supported the Center for Medicare and Medicaid Services (CMS) as the technical expert for all Release Management activities
  • Oversaw the configuration, installation, and implementation of Release Management team tools.
  • Streamlined application release process by implementing automation for tracking release activities in PTC WINDCHILL RV&S tool.
  • Assumed the Team Lead position in July of 2010
  • Refined release protocols ensuring smooth deployment of applications into CMS environments.
  • Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
  • Directed all aspects of maintaining and implementing PTC WINDCHILL RV&S Tool.
  • Conducted training sessions for both Release Management Team members and CMS Customers on the application of PTC WINDCHILL RV&S Tool as well as CITIC Release Management Process.
  • Oversaw user support and tool suite management as the administrator for all CMS customers.
  • Point of Contact for any PTC WINDCHILL RV&S related items for the CMS Organization of over 5,000 employees
  • Provide 24-hour support to all users using the PTC WINDCHILL RV&S Suite application
  • Serve as the contact person for complex issues relating to the PTC WINDCHILL RV&S Tool
  • Utilized PTC for tracking Change Requests and trouble tickets related to high priority CMS Applications.
  • Track all deployment related activities using the PTC Software
  • Completing the Installation of applications in the Validation, Implementation, and Production environments using the WebSphere Application Server tool
  • Create JavaScript file for PTC WINDCHILL RV&S Administration
  • Create PTC WINDCHILL RV&S Administration Triggers to automate the Release Process
  • Developed Shell Scripts for automating release procedures.
  • Create and update Release Processes and procedures for development teams to deploy files and version artifacts in PTC
  • Communicated project progress and release management activity statuses during scheduled client sessions.
  • Led deployment meetings with customers and technical staff to ensure successful and complete application releases.
  • Member of the Customer’s Enterprise Change Control Board (ECCB) meetings
  • Release Manager for multiple customer applications using PTC WINDCHILL RV&S
  • Document best Release Management practices with the PTC WINDCHILL RV&S Tool

Software Configuration Analyst

Apex Systems
09.2006 - 05.2007
  • Served as a subcontractor to Lockheed Martin CITIC Contract for the Centers for Medicare and Medicaid Services (CMS)
  • Administered the PTC Software Configuration Management (SCM) Tool
  • Configured the PTC WINDCHILL RV&S Server, Agent, and Client
  • Served as the Release Manager for multiple applications
  • Documented and updated configuration management policies and procedures
  • Documented and updated best practices for the PTC WINDCHILL RV&S SCM Tool
  • Lead multiple deployments of Applications to UNIX and Windows servers
  • Member of Technical Change Control Board
  • Created Java Scripts for automated reports for various applications
  • Trained clients in the use of PTC

Senior Programmer

Accenture Technology Solutions
07.2004 - 07.2006
  • Served as a Configuration Management Support for five different projects simultaneously for build requests for JAVA and VISUAL BASIC
  • Built, configured, and administered IBM WebSphere Application Servers (WAS) for various projects
  • Team Lead for building and deploying coded into WAS for online functionality
  • Administered PVCS and Subversion version control applications
  • Administered and configured build utilities such as Cruise Control for different projects
  • Assisted with troubleshooting JAVA and VISUAL BASIC complex issues relating to build and deployment
  • Modified application and batch configuration files such as build.xml, xconfig file, etc
  • Conducted pre-deployment code audits (CERTs) and deployment management for online and batch functionality
  • Documented configuration management policies and procedures
  • Trained new team members on the CM knowledge and processes of configuration management
  • Prepared and created test scripts for software based on the functionality documentation
  • Developed means to automate testing via test scripts
  • Created queries to generate reports based on client requirements
  • Generated weekly status reports for the client on various projects to assist with managerial decisions

Education

Bachelor of Science - Computer Science

Frostburg State University
Frostburg, MD
05.2004

Skills

  • Software Configuration Management
  • Change Management

    • PTC Windchill RV&S Suite

  • Software Development Lifecycle
  • UNIX Operating System
  • Java
  • JavaScript
  • Release Management
  • Windows Operating System
  • Oracle
  • SQL
  • Jenkins
  • SubVersion
  • JIRA
  • SharePoint Designer
  • Perl
  • HP Fortify SCA
  • Dell Boomi
  • Oracle Application Express (APEX) Development
  • SonarQube
  • Cross-functional coordination
  • MS office applications

Clearances

Secret Level Security Clearance

Certification

  • Certified Associate CMMI V2.0

Timeline

Project/Program Manager of NIST Programs

PingWind, Inc.
04.2020 - Current

NIST Support

PingWind, Inc.
03.2015 - Current

Configuration/Change Manager

PingWind, Inc./Exeter LLC
04.2012 - Current

WINDCHILL RV&S Consultant

PingWind Inc./Exeter LLC
04.2012 - 12.2023

Principal Engineer

VariQ
12.2011 - 04.2012

Release Management Team Lead / PTC WINDCHILL RV&S Administration Team Lead

Lockheed Martin – CITIC
05.2007 - 12.2011

Software Configuration Analyst

Apex Systems
09.2006 - 05.2007

Senior Programmer

Accenture Technology Solutions
07.2004 - 07.2006

Bachelor of Science - Computer Science

Frostburg State University

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Warren Salisbury, Jr.