Warren Shaw
Albuquerque,NM
Summary
Results-driven armed security officer with a strong focus on problem-solving and effective communication. Experience in coordinating training and enhancing operational strategies, ensuring safety and security while fostering a collaborative team environment.
Overview
16
16
years of professional experience
Work History
armed security officer
mcdonalds and circle k stores
Albuquerque, New Mexico
01.2009 - 09.2023
- Patrolled assigned areas to maintain safety and security protocols.
- Monitored surveillance cameras for suspicious activities and potential threats.
- Conducted thorough security checks of premises, ensuring compliance with regulations.
- Responded swiftly to emergencies, coordinating with law enforcement when necessary.
- Assisted in training new security personnel on procedures and best practices.
- Prepared detailed reports on incidents, ensuring accurate documentation of events.
- Engaged with the public to provide assistance and information regarding safety measures.
- Collaborated with management to improve overall security strategies and practices.
Assistant Manager
allsups and 7-eleven stores
Albuquerque, New Mexico
02.2016 - 07.2022
- Coordinated team schedules to ensure optimal staffing levels and coverage.
- Managed inventory control processes to maintain product availability and organization.
- Developed training materials for new employees to enhance onboarding experience.
- Analyzed customer feedback to identify service improvement opportunities.
- Facilitated team meetings to discuss operational updates and address concerns.
- Oversaw daily operations to ensure compliance with company policies and procedures.
- Implemented process improvements to increase efficiency in daily workflows.
- Supported management in strategic planning initiatives for future growth opportunities.
- Managed customer service inquiries and complaints in a timely manner.
- Supervised daily operations including scheduling shifts, assigning duties.
- Maintained up-to-date knowledge of company products and services.
- Monitored employee attendance records, timekeeping, and payroll information.
- Ensured compliance with safety regulations and company policies.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Resolved conflicts between team members in an effective manner.
- Collaborated with management on developing strategic plans for achieving business goals.
- Coordinated with other departments to ensure smooth flow of operations.
- Organized training sessions for new hires to familiarize them with the workplace environment.
- Developed a system for tracking inventory and ordering supplies as needed.
- Created reports on sales trends, inventory levels, and financial data.
- Established processes for monitoring customer satisfaction levels.
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Conducted regular performance reviews for employees to identify areas of improvement.
C.N.A. (certified nurse assistant)
agency and UNM hospital and lovelace hospital
Albuquerque, New Mexico
06.2007 - 03.2011
- Assisted patients with daily living activities and personal hygiene.
- Monitored vital signs and reported changes to nursing staff.
- Maintained patient records accurately and updated care plans regularly.
- Provided emotional support and companionship to patients in need.
- Educated patients and families about health management and treatment options.
- Collaborated with healthcare team members to ensure quality patient care.
- Ensured cleanliness and safety of patient environments at healthcare facilities.
- Trained new staff on proper caregiving techniques and protocols.
- Provided assistance with activities of daily living, including bathing, dressing and grooming.
- Performed vital sign assessments, such as taking blood pressure and temperature.
- Documented patient care services by charting in designated areas.
- Maintained a clean, safe environment for the patient by adhering to infection control policies and procedures.
- Answered patient call lights promptly and responded to requests appropriately.
- Demonstrated excellent customer service skills when interacting with patients, families and guests.
- Assisted patients in ambulation and transfers using proper body mechanics.
- Reported changes in patient conditions to registered nurse or physician.
- Observed patients for any physical or emotional changes, reported findings to medical staff immediately.
- Ensured compliance with HIPAA regulations regarding confidentiality of information.
- Monitored food intake and output as directed by nursing staff.
- Provided emotional support to family members during difficult times.
- Transported residents within the facility as needed.
Education
High School Diploma -
Chino High School
Chino, CA06-2000
Skills
- Surveillance monitoring
- Emergency response
- Incident reporting
- Security protocol compliance
- Threat assessment
- Conflict resolution
Affiliations
i have coached nmyafl with the kids for 7 years and played semi pro football while raising a familyh.
Accomplishments
- i was on a team for all my life all the way back in junior high school since playing in the band and being in the choir and when i got to high school i was in the band and choir and playing football as well due to my mom being sick i had to learn how to go to school and take care of my mother while going to school and involving myself in extra curricular activities all and while taking care of my mom and the house because my step dad was always at work
Timeline
Assistant Manager
allsups and 7-eleven stores
02.2016 - 07.2022
armed security officer
mcdonalds and circle k stores
01.2009 - 09.2023
C.N.A. (certified nurse assistant)
agency and UNM hospital and lovelace hospital
06.2007 - 03.2011
High School Diploma -
Chino High School
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