Warren Silva
Sacramento,CA
Summary
I am an experienced data professional with a strong predictive, prescriptive, and descriptive analytics background. I have developed and deployed statistical models to production environments across multiple industries, and have streamlined and automated processes to optimize operational efficiency and improve business performance. I've been regularly recognized for delivering exceptional results, receiving frequent commendations from both clients and colleagues. I am also passionate about the equities market and have created an automated system for data collection, cleaning, and analysis to support my personal trading activities.
Overview
16
16
years of professional experience
3
3
Certificates
Work History
Senior Data Scientist
Launch Consulting
Sacramento, CA
10.2022 - Current
- Used Python, Natural Language Processing (NLP), and OpenAI to develop a tool to ingest, summarize, and recreate resumes in 16 different specific output formats specific to different recruitment divisions. Client: The Planet Group.
- Conducted global budget forecasting and allocation using Multiple Regression. Client: Microsoft.
Data Scientist
Launch Consulting
Sacramento, CA
08.2019 - 10.2022
- Created a predictive model to dynamically set paywalls on digital news sites based on the predicted subscription propensity of each visitor. Client: Lee Enterprises.
- Provided insights into performance and problem detection in ultrasound machines during production and after deployment. Developed custom dashboards in Qlik and identified new metrics with high correlation to target outcomes. Achieved more than a 50% reduction in false positive defect detection. Client: Philips Healthcare.
Senior Data Analyst
Launch Consulting
Sacramento, CA
08.2018 - 08.2019
- Created custom budgeting and forecasting tools for global finance leaders. Developed and maintained a hosted MS-SQL data warehouse. Client: Microsoft.
- Implemented an automated ingestion and data cleaning process, reducing manual work by 40 hours per month and improving data integrity. Developed comprehensive documentation on use and maintenance of new tools and procedures. Client: Golden 1 Credit Union.
Senior Data Analyst
NW Natural
Portland, OR
04.2007 - 08.2018
- Developed and executed all contact center reporting and dashboarding procedures.
- Administered and maintained all Avaya contact center applications, including IVR Experience Portal, call routing, callback assist, IQ, CMS Supervisor, Contact Recorder, Quality Monitoring, and WFM.
- Produced regular workload forecasts to determine staffing requirements.
- Led internal projects to foster analytics participation among call center employees, resulting in multiple internal promotions.
Education
Master of Science - Data Analytics
05.2001 -
Bachelor of Science - Information Technology
05.2001 -
Skills
Statistical Analysis
Certification
Snowflake, SnowPro Core Certification | September 2023
Timeline
Senior Data Scientist - Launch Consulting
10.2022 - Current
Data Scientist - Launch Consulting
08.2019 - 10.2022
Senior Data Analyst - Launch Consulting
08.2018 - 08.2019
Senior Data Analyst - NW Natural
04.2007 - 08.2018
Western Governors University | June 2019 - Master of Science, Data Analytics
05.2001 -
Western Governors University | October 2014 - Bachelor of Science, Information Technology
05.2001 -
Databases
Snowflake
MS-SQL
Oracle
MySQL
Postgres
Industries
Telecommunications & Contact Center
Healthcare and Medical Equipment
Utilities
Finance
Digital News and Advertising
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