Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Warren Vesselinka

Alexandria, ,VA

Summary

A knowledgeable professional in retail and merchandising operations with focus on customer service and inventory management who offers 10+ years of experience in department stores and food industry. Detail-oriented and focused in point-of-sale, efficient in relevant product recommendation, diligent in maintaining clean and safe work environment. Hardworking and dependable candidate who offers strong problem-solving and task-prioritizing abilities, willing to take on any task to support team and help business succeed.

Overview

13
13
years of professional experience

Work History

Store associate

Twins ACE Hardware
Arlington, VA
12.2022 - 08.2025
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Provided exceptional customer service by actively engaging with shoppers and offering assistance as needed
  • Helped customers with various home-improvement projects.
  • .Maintained inventory accuracy through regular stock checks and organized product displays effectively.
  • Trained new associates on store policies, procedures, and customer service best practices.
  • Processed transactions efficiently using POS systems.
  • Processed returns and exchanges efficiently, adhering to company policies and procedures.
  • Monitored sales floor and merchandise displays for presentable condition, such as restocking or reorganizing products.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Maintained clean and welcoming store environment.

Floral department clerk

Safeway supermarket
Arlington, VA
12.2021 - 08.2022
  • Prepared customized bouquets.
  • Accepted daily floral products.
  • Arranged floral displays and maintained freshness.

Front of House Staff Member

The Simple Greek Restaurant
Arlington, VA
11.2021 - 02.2022
  • Greeted customers and familiarized them with the food choices.
  • Prepared desired food items to customer orders.
  • Packaged and priced goods for customers.
  • Answered customers' product questions and stayed current on menu changes.
  • Collected payments and kept register accountable.
  • Performed opening and closing duties.

Front of House Team Member

Corner Bakery Cafe
Arlington, VA
01.2019 - 03.2020
  • Greeted customers friendly to promote welcoming environment.
  • Communicated dietary needs and other special requests to kitchen staff.
  • Checked on guests to drive satisfaction with food courses and beverages.
  • Managed cash register operations, processing transactions accurately and efficiently.
  • Collaborated with kitchen staff to streamline order fulfillment and improve service speed.
  • Reset tables between guests by restocking low items and wiping down surfaces.

Clerk and Manager

Spring Mill Bakery Cafe
Arlington, VA
02.2016 - 08.2018
  • Greeted customers and took their orders.
  • Prepared food items, packaged and bagged them.
  • Collected payments and kept cash register accountable.
  • Baked and displayed various food and bread choices.
  • Kept the food establishment clean and welcoming.
  • Performed opening and closing duties.

Front End Supervisor

Moby Dick Restaurant
Arlington, VA
06.2013 - 12.2015
  • Greeted customers friendly to promote welcoming environment.
  • Maintained store readiness with completion of opening and closing tasks.
  • Managed cashiers, overseeing performance and promptly handling escalated issues.
  • Kept service consistent by coordinating breaks and monitoring customer levels, pulling in extra team members to handle overflow.
  • Kept front end stocked, clean and ready for customer demands.
  • Served customers and attended to their needs while dining.

Store Associate

Eastern Mountain Sports
Arlington, VA
06.2012 - 01.2015

Greeted customers, helped locate merchandise, and suggested suitable options.

  • Assisted customers in selecting outdoor gear and apparel, enhancing shopping experience.
  • Operated POS systems using touch-screen register system and cash register.
  • Addressed returns and exchanges and assisted customers with refunds or product replacements.
  • Tidied retail floor area, organizing shelves and racks.
  • Communicated effectively with managers, supervisors and other associates.
  • Monitored fitting rooms and completed general cleaning tasks throughout store.

Education

Certification - Accounting

Community College of Baltimore County
Catonsville Baltimore Co., Maryland
06.2012

Associate in Science (A.S.) - undefined

Community College of Baltimore County
Essex Baltimore Co., Maryland
06.2004

Skills

  • Effective communication and people skills
  • Accuracy with cash register operations
  • Multitasking
  • Taking initiative
  • Team collaboration aptitude
  • Reliable and responsible
  • Positive customer engagement
  • Attention to detail
  • Inventory management proficiency

Languages

Bulgarian
Native or Bilingual
Russian
Professional Working
German
Professional Working
Serbian
Native or Bilingual

Timeline

Store associate

Twins ACE Hardware
12.2022 - 08.2025

Floral department clerk

Safeway supermarket
12.2021 - 08.2022

Front of House Staff Member

The Simple Greek Restaurant
11.2021 - 02.2022

Front of House Team Member

Corner Bakery Cafe
01.2019 - 03.2020

Clerk and Manager

Spring Mill Bakery Cafe
02.2016 - 08.2018

Front End Supervisor

Moby Dick Restaurant
06.2013 - 12.2015

Store Associate

Eastern Mountain Sports
06.2012 - 01.2015

Associate in Science (A.S.) - undefined

Community College of Baltimore County

Certification - Accounting

Community College of Baltimore County