Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Warren Vesselinka

Alexandria, ,VA

Summary

A knowledgeable professional in retail and merchandising operations with focus on customer service and inventory management who offers 10+ years of experience in department stores and food industry. Detail-oriented and focused in point-of-sale, efficient in relevant product recommendation, diligent in maintaining clean and safe work environment. Hardworking and dependable candidate who offers strong problem-solving and task-prioritizing abilities, willing to take on any task to support team and help business succeed.

Overview

13
13
years of professional experience

Work History

Store associate

Twins ACE Hardware
12.2022 - 08.2025
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Provided exceptional customer service by actively engaging with shoppers and offering assistance as needed
  • Helped customers with various home-improvement projects.
  • .Maintained inventory accuracy through regular stock checks and organized product displays effectively.
  • Trained new associates on store policies, procedures, and customer service best practices.
  • Processed transactions efficiently using POS systems.
  • Processed returns and exchanges efficiently, adhering to company policies and procedures.
  • Monitored sales floor and merchandise displays for presentable condition, such as restocking or reorganizing products.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Maintained clean and welcoming store environment.

Floral department clerk

Safeway supermarket
12.2021 - 08.2022
  • Prepared customized bouquets.
  • Accepted daily floral products.
  • Arranged floral displays and maintained freshness.

Front of House Staff Member

The Simple Greek Restaurant
11.2021 - 02.2022
  • Greeted customers and familiarized them with the food choices.
  • Prepared desired food items to customer orders.
  • Packaged and priced goods for customers.
  • Answered customers' product questions and stayed current on menu changes.
  • Collected payments and kept register accountable.
  • Performed opening and closing duties.

Front of House Team Member

Corner Bakery Cafe
01.2019 - 03.2020
  • Greeted customers friendly to promote welcoming environment.
  • Communicated dietary needs and other special requests to kitchen staff.
  • Checked on guests to drive satisfaction with food courses and beverages.
  • Managed cash register operations, processing transactions accurately and efficiently.
  • Collaborated with kitchen staff to streamline order fulfillment and improve service speed.
  • Reset tables between guests by restocking low items and wiping down surfaces.

Clerk and Manager

Spring Mill Bakery Cafe
02.2016 - 08.2018
  • Greeted customers and took their orders.
  • Prepared food items, packaged and bagged them.
  • Collected payments and kept cash register accountable.
  • Baked and displayed various food and bread choices.
  • Kept the food establishment clean and welcoming.
  • Performed opening and closing duties.

Front End Supervisor

Moby Dick Restaurant
06.2013 - 12.2015
  • Greeted customers friendly to promote welcoming environment.
  • Maintained store readiness with completion of opening and closing tasks.
  • Managed cashiers, overseeing performance and promptly handling escalated issues.
  • Kept service consistent by coordinating breaks and monitoring customer levels, pulling in extra team members to handle overflow.
  • Kept front end stocked, clean and ready for customer demands.
  • Served customers and attended to their needs while dining.

Store Associate

Eastern Mountain Sports
06.2012 - 01.2015

Greeted customers, helped locate merchandise, and suggested suitable options.

  • Assisted customers in selecting outdoor gear and apparel, enhancing shopping experience.
  • Operated POS systems using touch-screen register system and cash register.
  • Addressed returns and exchanges and assisted customers with refunds or product replacements.
  • Tidied retail floor area, organizing shelves and racks.
  • Communicated effectively with managers, supervisors and other associates.
  • Monitored fitting rooms and completed general cleaning tasks throughout store.

Education

Certification - Accounting

Community College of Baltimore County
Catonsville Baltimore Co., Maryland
06.2012

Associate in Science (A.S.) - undefined

Community College of Baltimore County
Essex Baltimore Co., Maryland
06.2004

Skills

  • Effective communication and people skills
  • Accuracy with cash register operations
  • Multitasking
  • Taking initiative
  • Team collaboration aptitude
  • Reliable and responsible
  • Positive customer engagement
  • Attention to detail
  • Inventory management proficiency

Languages

Bulgarian
Native or Bilingual
Russian
Professional Working
German
Professional Working
Serbian
Native or Bilingual

Timeline

Store associate

Twins ACE Hardware
12.2022 - 08.2025

Floral department clerk

Safeway supermarket
12.2021 - 08.2022

Front of House Staff Member

The Simple Greek Restaurant
11.2021 - 02.2022

Front of House Team Member

Corner Bakery Cafe
01.2019 - 03.2020

Clerk and Manager

Spring Mill Bakery Cafe
02.2016 - 08.2018

Front End Supervisor

Moby Dick Restaurant
06.2013 - 12.2015

Store Associate

Eastern Mountain Sports
06.2012 - 01.2015

Associate in Science (A.S.) - undefined

Community College of Baltimore County

Certification - Accounting

Community College of Baltimore County